How does the WhatsApp Business API work?

The **WhatsApp Business App** and the **WhatsApp Business API** (used by Spoki) are two completely different solutions designed for different business needs:\n\n**WhatsApp Business App:**\n• Designed for small businesses and sole proprietors\n• Manual message management\n• Limited to 5 devices simultaneously\n• Maximum 256 contacts per broadcast\n• No automation capabilities\n• Free but with significant limitations\n• No CRM or integration support\n\n**WhatsApp Business API (Spoki):**\n• Designed for medium to large businesses\n• **Unlimited operators**: Your entire team can manage conversations simultaneously\n• **Unlimited broadcasts**: Send messages to thousands of contacts\n• **Advanced automation**: Chatbots, automatic responses, intelligent workflows\n• **CRM integration**: Connect with your existing tools (HubSpot, Salesforce, etc.)\n• **Analytics & reporting**: Detailed statistics on your communications\n• **No ban risk**: Official API approved by Meta for bulk messaging\n• **Cloud-based**: No need to keep a phone connected\n• **Multi-channel**: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with **thousands of platforms** through native integrations, Zapier, Make (Integromat), and Webhooks.\n\n**Native Integrations:**\n\n• **E-commerce**: Shopify, WooCommerce, PrestaShop, Magento\n\n• **CRM**: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign\n\n• **Marketing**: Mailchimp, Google Sheets\n\n• **Payment**: Stripe, PayPal\n\n• **Support**: Zendesk\n\n**Via Zapier/Make:**\n\nConnect to **4,000+ platforms** including:\n• Google Workspace (Sheets, Calendar, Drive)\n• Microsoft Office 365\n• Slack, Trello, Asana\n• WordPress, Webflow\n• Custom apps via API\n\n**Webhooks & API:**\n\nFull REST API for developers to build custom integrations.

🎙️ Free Practical Guide

Learn to Build Your AI Voice Agent

Q: What is Spoki?

**Spoki** is a comprehensive **WhatsApp Business API platform** that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.\n\nWith Spoki, you can:\n\n• **Automate communications**: Send automated messages, create chatbots, and set up intelligent workflows\n\n• **Manage customer support**: Multi-operator team management with ticketing system and conversation routing\n\n• **Increase sales**: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp\n\n• **Marketing campaigns**: Send bulk messages to thousands of contacts with personalized templates\n\n• **AI-powered features**: Leverage artificial intelligence to automate responses and qualify leads 24/7\n\n• **Integrate with your tools**: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools\n\nSpoki is an **official Meta Tech Partner**, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

Download the free playbook and learn step by step how to create an AI voice agent with Spoki Voice: from lead qualification to customer support for businesses, shops, or e-commerce, to appointment management for professional practices.

Download the Free Playbook

Download the Free AI Voice Agents Guide Now

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Download the Free AI Voice Agents Guide Now

No credit card required

I accept the General Terms and Conditions and the processing of personal data related to the use of the Services pursuant to the Privacy Policy. *

I accept specific articles of the Client Agreement, the GDPR Data Processing Agreement, and the General Terms and Conditions. *

What You Will Learn

Automatic Lead Qualification

How to set up an AI agent that calls and qualifies prospects automatically, around the clock.

Intelligent Customer Care

How to provide continuous customer support without human operators, cutting costs by up to 70%.

Appointment Management

How to automate bookings, confirmations, and reminders with calendar synchronization.

CRM & WhatsApp Integration

How to connect Spoki Voice to your existing tools for a seamless workflow.

Inside the Playbook

Everything you need to launch your AI voice agent

4-Step Setup

From choosing the agent type to writing the prompt, testing, and going live.

Ready-Made Prompts & Scripts

Tested prompt templates and scripts for different scenarios: sales, support, bookings.

Voice Customization

How to choose and configure the voice that best represents your brand.

Metrics & Optimization

KPIs to track and strategies to improve your voice agent performance.

+98%

Open Rate

+60%

Interaction Rate

+30%

Sales

Spoki Voice for Marketing

Automate Outbound Calls

With Spoki Voice you can automatically contact new prospects as soon as they leave their details. The AI agent qualifies leads, gathers information, and routes hot opportunities to your sales team.

Automatic calls within 30 seconds of a new lead
Qualification based on budget, timeline, and needs
Automatic scoring from 1 to 10 for every lead
Direct handoff of opportunities to the sales team

Learn more in the Playbook

CRM, WhatsApp & Calendar

Full Integration

Spoki Voice integrates with your existing tools. Every call is logged, every lead synced to your CRM, every appointment added to your calendar. All automatically.

Sync with Salesforce, HubSpot, Pipedrive
Native WhatsApp integration via Spoki
Google and Outlook calendar connection
Automation with Zapier and Make

See integrations

Trusted by 5,000+ businesses

Spoki makes the customer journey unique and engaging at all stages

Retention

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Awareness

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Consideration

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Purchase

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Ready to Build Your AI Voice Agent?

Download the free playbook and start building your voice agent with Spoki Voice today.

Download the Free Playbook

Free • No credit card required

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.