🛒Shopping & Retail

Increase Retail Sales with WhatsApp Marketing WhatsAppWhatsApp

PROMOTIONS – CUSTOMER SERVICE – LOYALTY

Connect with shoppers on WhatsApp to drive sales, recover abandoned carts, and build lasting customer relationships.

73%

Message

Open Rate

+18%

Cart

Recovery

x17

Return on

Investment

+26%

Sales

Increase

Try Spoki for Free

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No credit card required
WhatsApp Marketing for Retail

Trusted by +4,500 businesses

Electrolux
Feltrinelli Editore
Reental
Camomilla Italia
I.C.O.N.
UVEMA
CARBOSPORTS
Caleffi
Mengotti
Zoomiguana
Electrolux
Feltrinelli Editore
Reental
Camomilla Italia
I.C.O.N.
UVEMA
CARBOSPORTS
Caleffi
Mengotti
Zoomiguana
Electrolux
Feltrinelli Editore
Reental
Camomilla Italia
I.C.O.N.
UVEMA
CARBOSPORTS
Caleffi
Mengotti
Zoomiguana
Electrolux
Feltrinelli Editore
Reental
Camomilla Italia
I.C.O.N.
UVEMA
CARBOSPORTS
Caleffi
Mengotti
Zoomiguana
Università Pegaso
BauZaar
ZUIKI
RAGNO
bofrost*
idealista
baboop
CARACI
Tempocasa
Università Pegaso
BauZaar
ZUIKI
RAGNO
bofrost*
idealista
baboop
CARACI
Tempocasa
Università Pegaso
BauZaar
ZUIKI
RAGNO
bofrost*
idealista
baboop
CARACI
Tempocasa
Università Pegaso
BauZaar
ZUIKI
RAGNO
bofrost*
idealista
baboop
CARACI
Tempocasa

How Retail Stores Use WhatsApp with Spoki

🛒

Abandoned Cart Recovery

Automatically remind customers about items left in their cart and recover lost sales.

🏷️

Flash Sales & Promotions

Send targeted promotional messages with 98% open rates.

📦

Order Tracking

Keep customers updated with real-time shipping and delivery notifications.

Product Recommendations

Use AI to suggest products based on customer preferences and purchase history.

🎁

Loyalty Programs

Manage rewards, points, and exclusive member offers via WhatsApp.

💬

Customer Support

Handle returns, exchanges, and inquiries instantly through chat.

Turn WhatsApp into Your Most Powerful Sales Channel

WhatsApp is the most used communication channel by your customers and it's on this channel that companies today must develop their business.

Here's what retail businesses achieve with Spoki:

  • Send WhatsApp Campaigns with multiple, massive and unlimited WhatsApp Messages
  • Automate and Schedule WhatsApp messages
  • Integrate WhatsApp with E-commerce, CRM, management systems and over 4,000 Marketing software
  • Create WhatsApp Chatbots and automatic responders
  • Manage WhatsApp chats 24/7 with the help of Artificial Intelligence
  • Manage Customer Support and Sales with a WhatsApp CRM

800+ Retail Stores are boosting sales with Spoki

Key Features for Retail

🔄

E-commerce Integration

Connect with Shopify, WooCommerce, Magento, and more.

📊

Campaign Analytics

Track campaign performance, conversions, and ROI in real-time.

🏪

Product Catalog

Share your product catalog directly in WhatsApp conversations.

💳

In-Chat Payments

Send payment links and complete transactions within WhatsApp.

The Complete WhatsApp Commerce Platform for Retail

From product discovery to post-purchase support, Spoki helps retailers create seamless shopping experiences on WhatsApp.

AI Sales Assistant for Your Retail Business

Let AI guide customers through product selection, answer questions, and generate checkout links - like having a 24/7 sales associate.

Connect WhatsApp with your
E-commerce Platform