Use Cases

Discover how businesses use Spoki to transform their customer communication

Filter by channel

214 results

Instant Booking

Instant Booking

Enable customers to book appointments, reservations, and services instantly via WhatsApp with automated confirmations.

AutomotiveReal EstateBeauty & Wellness+4
Explore use case
Personalized Recommendations

Personalized Recommendations

Deliver AI-powered personalized product recommendations and itineraries based on customer preferences via WhatsApp.

TourismHospitalityTransport+3
Explore use case
24/7 Customer Support

24/7 Customer Support

Answer questions, handle changes, and provide assistance anytime with AI-powered WhatsApp support. Never miss a customer inquiry regardless of time or volume.

TelecomFinancePublic Sector+2
Explore use case
Automated Upselling

Automated Upselling

Increase average order value with intelligent, automated upselling and cross-selling via WhatsApp.

E-commerceRetailRestaurants+3
Explore use case
Real-Time Updates

Real-Time Updates

Keep customers informed with instant, automated updates on orders, deliveries, and important events via WhatsApp.

TransportFood & GroceryE-commerce+3
Explore use case
Lead Capture & Nurture

Lead Capture & Nurture

Capture leads directly on WhatsApp and nurture them with personalized automated sequences until they convert.

Real EstateAutomotiveEducation+4
Explore use case
Notifications & Alerts

Notifications & Alerts

Send critical notifications and alerts that get seen with 99% delivery rate via WhatsApp.

FinanceHealthcarePublic Sector+4
Explore use case
Re-engagement & Winback

Re-engagement & Winback

Bring back inactive customers with personalized re-engagement campaigns via WhatsApp.

E-commerceRetailBeauty & Wellness+3
Explore use case
Guided Decision Making

Guided Decision Making

Help customers make complex decisions with AI-powered guidance through conversational WhatsApp interactions.

FinanceAutomotiveReal Estate+3
Explore use case
Document Delivery

Document Delivery

Send documents, contracts, and files securely and instantly via WhatsApp with tracking and confirmation.

Real EstateFinanceProfessional Services+3
Explore use case
Human Handoff & Routing

Human Handoff & Routing

Seamlessly transfer conversations from AI to human agents with full context and smart routing.

TelecomFinanceHealthcare+3
Explore use case
Feedback & NPS Collection

Feedback & NPS Collection

Collect customer feedback and NPS scores with high response rates via conversational WhatsApp surveys.

HospitalityRestaurantsRetail+3
Explore use case
Automotive

Automotive

Transform dealership and workshop communication with WhatsApp automation. From lead follow-up to service reminders, engage customers at every touchpoint.

Automotive
Explore use case
E-commerce

E-commerce

Recover abandoned carts, automate order updates, and provide instant customer support via WhatsApp. Drive sales and reduce support costs.

E-commerceRetailFashion
Explore use case
Real Estate

Real Estate

Qualify leads automatically, schedule property viewings, and nurture prospects via WhatsApp. Convert more inquiries into closed deals.

Real Estate
Explore use case
Beauty & Fashion

Beauty & Fashion

Engage customers with personalized style recommendations, product launches, and seamless shopping experiences via WhatsApp.

Beauty & WellnessFashionRetail
Explore use case
Services & B2B

Services & B2B

Build lasting client relationships with automated onboarding, appointment scheduling, and personalized support via WhatsApp.

Professional ServicesAgenciesFinance
Explore use case
Holiday Promotions

Holiday Promotions

Send targeted promotions during major holidays and sale periods to maximize your e-commerce sales.

E-commerceRetailFashion
Explore use case
VIP Customer List

VIP Customer List

Create an exclusive VIP customer list on WhatsApp to send exclusive promotions and increase brand loyalty.

E-commerceRetailFashion
Explore use case
Discount Expiry Reminders

Discount Expiry Reminders

Send automatic reminders for sales start and end, updating discount percentages to create urgency and increase conversions.

E-commerceRetail
Explore use case
Product Availability Alerts

Product Availability Alerts

Notify customers when a product is back in stock or when a requested size/model is available again.

E-commerceRetailFashion
Explore use case
Website Customer Support

Website Customer Support

Allow customers to contact support via WhatsApp directly from your website with a simple button.

E-commerceRetail
Explore use case
Transactional Messages

Transactional Messages

Send automatic transactional messages: order confirmation, status updates, tracking numbers, and review requests.

E-commerceRetail
Explore use case
Maintenance Package Promotions

Maintenance Package Promotions

Offer promotions on maintenance packages at authorized workshops and increase customer lifetime value.

Automotive
Explore use case
Vehicle Availability Notification

Vehicle Availability Notification

Notify customers when a specific car model arrives in stock via WhatsApp.

Automotive
Explore use case
Quote Sending

Quote Sending

Send personalized quotes to customers on WhatsApp where they'll always find them in their message history.

Automotive
Explore use case
Product Recalls and Workshop Service

Product Recalls and Workshop Service

Send important communications for product recalls and workshop services required for customers.

Automotive
Explore use case
Long-Term Rental

Long-Term Rental

Propose long-term rental service to dealership customers and send proposals for available vehicles.

Automotive
Explore use case
Prevention Package Promotions

Prevention Package Promotions

Promote prevention packages and screenings to your patients to increase community health and revenue.

Healthcare
Explore use case
Personalized Consultations

Personalized Consultations

Offer personalized consultations and Open Day invitations to attract new patients and retain existing ones.

Healthcare
Explore use case
Monthly Service Promotion

Monthly Service Promotion

Promote a different service each month with exclusive discounts for those who book immediately via WhatsApp.

Healthcare
Explore use case
Family Packages

Family Packages

Propose bundled services as packages to involve multiple family members in the purchase.

Healthcare
Explore use case
Periodic Exam Reminders

Periodic Exam Reminders

Notify patients when the date approaches to repeat periodic exams and scheduled check-ups.

Healthcare
Explore use case
Report Pickup Communication

Report Pickup Communication

Communicate report availability and allow direct download or facility pickup.

Healthcare
Explore use case
Appointment Management

Appointment Management

Allow patients to modify and cancel appointments via WhatsApp, drastically reducing no-shows.

Healthcare
Explore use case
Course Promotions

Course Promotions

Promote your training courses and workshops to potential students via WhatsApp with very high open rates.

Education
Explore use case
Event and Webinar Promotions

Event and Webinar Promotions

Promote open days, free webinars and educational events to attract new students.

Education
Explore use case
Enrollment Reminders

Enrollment Reminders

Remind enrollment deadlines and course start dates to not lose potential students.

Education
Explore use case
FAQ and Documentation

FAQ and Documentation

Provide immediate answers to frequent questions and access to materials and documentation.

Education
Explore use case
Schedule Updates

Schedule Updates

Timely communicate schedule, room or instructor changes to enrolled students.

Education
Explore use case
Referral Program

Referral Program

Activate a bring-a-friend program to acquire new customers through word-of-mouth from your members.

Beauty & Wellness
Explore use case
Subscription Renewal Reminders

Subscription Renewal Reminders

Remind membership expiration and propose renewal with exclusive offers for early renewers.

Beauty & Wellness
Explore use case
Multi-Service Proposals

Multi-Service Proposals

Propose personalized additional services based on member usage and interests.

Beauty & Wellness
Explore use case
Customer Clustering

Customer Clustering

Segment your members by frequency, interests and goals for more effective communications.

Beauty & Wellness
Explore use case
Catalogs and Informational Materials

Catalogs and Informational Materials

Send catalogs, beauty routines, and educational materials to your customers directly on WhatsApp.

Beauty & WellnessFashion
Explore use case
Beauty Commercial Offers

Beauty Commercial Offers

Use integrated AI to create original copy and send exclusive offers to your customer list.

Beauty & Wellness
Explore use case
Orders and Cart Management

Orders and Cart Management

Send automatic messages for abandoned carts, order creation, tracking, and review requests.

Beauty & WellnessE-commerce
Explore use case
WhatsApp Chat Button

WhatsApp Chat Button

Add a chat button to your website to allow customers to contact you and receive automatic responses.

Beauty & Wellness
Explore use case
Catalogs and Informational Material

Catalogs and Informational Material

Send travel catalogs and informational material to customers interested in specific destinations.

HospitalityTourism
Explore use case
WhatsApp Reception Contact

WhatsApp Reception Contact

Allow customers to contact reception via WhatsApp for information, requests, and bookings.

Hospitality
Explore use case
Event Promotion

Event Promotion

Send promotional messages to invite customers to events you're organizing at your venue.

RestaurantsFood & GroceryEvents
Explore use case
Menu Offers

Menu Offers

Send promotional menus on specific days to increase sales.

Restaurants
Explore use case
Digital Flyers

Digital Flyers

Send weekly or monthly digital flyers to customers subscribed to your newsletter.

RestaurantsFood & Grocery
Explore use case
Restaurant Reservations

Restaurant Reservations

Customers can contact you on WhatsApp to book a table, takeout menu, or private events.

Restaurants
Explore use case
Information Contacts

Information Contacts

Customers can write on WhatsApp for any request about events, menu, and reservations.

RestaurantsFood & Grocery
Explore use case
In-Store QR Code

In-Store QR Code

By placing QR codes in-store, customers can contact you via WhatsApp and subscribe to the newsletter.

RestaurantsFood & Grocery
Explore use case
Property Proposals

Property Proposals

Send real estate proposals to clients who requested this service at your agency or through the website.

Real Estate
Explore use case
Property Acquisition Campaigns

Property Acquisition Campaigns

Create Meta ads to acquire properties from private sellers in specific areas, connected to Spoki.

Real Estate
Explore use case
Finance Newsletter Campaigns

Finance Newsletter Campaigns

Send financial and market updates to clients subscribed to the newsletter.

Finance
Explore use case
Finance Quote Follow-up

Finance Quote Follow-up

Automate follow-up on quotes sent to potential clients to increase conversions.

Finance
Explore use case
Consultation Appointment Booking

Consultation Appointment Booking

Allow clients to book appointments with financial advisors directly via WhatsApp.

Finance
Explore use case
Finance Customer Support

Finance Customer Support

Offer support to clients for questions about products, strategies, and application status via WhatsApp.

Finance
Explore use case
Contract Expiry

Contract Expiry

Send automatic notifications to clients approaching the expiry of their financial contracts.

Finance
Explore use case
Fundraising Campaigns

Fundraising Campaigns

Launch and manage fundraising campaigns via WhatsApp to reach donors directly, increase donations, and build lasting supporter relationships.

Non-profit
Explore use case
Donor Management

Donor Management

Build and nurture donor relationships through personalized WhatsApp communication, automated thank-you messages, and engagement workflows.

Non-profit
Explore use case
Volunteer Recruitment

Volunteer Recruitment

Attract, qualify, and onboard new volunteers through WhatsApp campaigns with automated screening and instant engagement.

Non-profit
Explore use case
Volunteer Scheduling

Volunteer Scheduling

Manage volunteer shifts, availability, and coordination through automated WhatsApp scheduling and real-time updates.

Non-profit
Explore use case
Impact Reports

Impact Reports

Share compelling impact reports with donors and stakeholders via WhatsApp to demonstrate results and maintain trust.

Non-profit
Explore use case
Emergency Alerts

Emergency Alerts

Send critical emergency communications to your entire network instantly via WhatsApp for crisis response and urgent appeals.

Non-profitPublic Sector
Explore use case
5x1000 Campaigns

5x1000 Campaigns

Maximize your 5x1000 tax allocation campaign by reaching supporters directly on WhatsApp with clear instructions and timely reminders.

Non-profit
Explore use case
Beneficiary Support

Beneficiary Support

Provide direct support to beneficiaries through WhatsApp with automated guidance, resource sharing, and 24/7 assistance.

Non-profitPublic SectorHealthcare
Explore use case
Event Management

Event Management

Promote, manage, and follow up on charity events, galas, and community gatherings through automated WhatsApp workflows.

Non-profitEvents
Explore use case
Lead Generation

Lead Generation

Acquire new customers by connecting Meta ads to WhatsApp with 24/7 automatic responses, even when customer service is unavailable.

AutomotiveE-commerceRetail+7
Explore use case
FAQ Automation

FAQ Automation

Automate responses to your customers' frequently asked questions with AI on WhatsApp, reducing the load on your support team.

E-commerceRetailAutomotive+6
Explore use case
Promotions

Promotions

Send personalized promotions to your customers on WhatsApp with 98% open rates and increase sales.

Beauty & WellnessHospitalityFinance+1
Explore use case
Admin Support

Admin Support

Automate your customers' administrative requests on WhatsApp, from documentation to appointments.

AutomotiveEducationReal Estate+1
Explore use case
Review Requests

Review Requests

Collect reviews from your satisfied customers on WhatsApp with 10x higher response rates than email.

HealthcareBeauty & WellnessHospitality+1
Explore use case
Personalized Offers

Personalized Offers

Send tailored offers to your customers on WhatsApp based on their preferences and behaviors.

EducationReal EstateAutomotive
Explore use case
Online Booking

Online Booking

Allow customers to book directly on WhatsApp with automatic confirmation and reminders.

Beauty & WellnessHospitalityNon-profit
Explore use case
QR Reception

QR Reception

Welcome customers on-site with a QR code that instantly connects them to WhatsApp for assistance and information.

Beauty & WellnessHospitalityNon-profit
Explore use case
Cart Recovery

Cart Recovery

Recover abandoned carts by sending personalized reminders on WhatsApp with 10x higher conversion rates than email.

E-commerceRetailFood & Grocery
Explore use case
Quote Follow-up

Quote Follow-up

Automate quote follow-up on WhatsApp to increase conversion rate and never miss opportunities.

Beauty & WellnessHospitality
Explore use case
Free Consultation

Free Consultation

Offer free consultations to potential customers on WhatsApp to qualify them and convert them into buyers.

AutomotiveReal Estate
Explore use case
Admin Contacts

Admin Contacts

Manage your customers' administrative requests on WhatsApp efficiently and automatically.

HealthcareFinanceNon-profit
Explore use case
Drive to Store

Drive to Store

Bring online customers to your physical stores with targeted WhatsApp campaigns that increase foot traffic and in-store sales.

E-commerceRetailAutomotive+4
Explore use case
B2B Communication

B2B Communication

Centralize communication with B2B customers and suppliers on WhatsApp to efficiently manage orders, confirmations, and issues.

Beauty & WellnessHospitalityProfessional Services
Explore use case
Multilingual Communication

Multilingual Communication

Communicate with customers worldwide using AI-powered translations and automatic phone prefix detection for seamless international conversations.

TourismHospitalityRetail+3
Explore use case
24/7 Voice Customer Care

24/7 Voice Customer Care

Answer every call day or night with an AI voice agent that understands context, resolves routine issues instantly, and hands off to a human the moment a conversation needs one.

Voice
Explore use case
Instant Voice Lead Qualification

Instant Voice Lead Qualification

Call every new lead within seconds of a form submission, score them automatically, and route only the hot ones to your sales team.

Voice
Explore use case
Outbound Voice Marketing Calls

Outbound Voice Marketing Calls

Scale outbound calling campaigns without spam flags, number bans, or wasted dials — with automatic multi-number rotation and smart time windows.

Voice
Explore use case
Missed Call Recovery

Missed Call Recovery

Every missed call gets an instant callback or follow-up — so a busy line or an after-hours call never turns into a lost customer.

Voice
Explore use case
Voice Appointment Booking

Voice Appointment Booking

Let callers book, reschedule, or cancel appointments over the phone, any time — synced automatically with your calendar and CRM.

Voice
Explore use case
Automated Voice Follow-Up

Automated Voice Follow-Up

Spoki Voice follows up with leads, prospects, and customers automatically after every interaction — because the value isn't the call, it's what happens after it.

Voice
Explore use case
AI Voice FAQ Handling

AI Voice FAQ Handling

Let Spoki Voice answer repetitive customer questions instantly on every call — freeing your team to handle only what actually needs a human.

Voice
Explore use case
AI Voice Ticket Qualification

AI Voice Ticket Qualification

Spoki Voice collects the details your support team needs before a ticket ever reaches them — so agents start solving instead of asking.

Voice
Explore use case
AI Voice Call Routing

AI Voice Call Routing

Spoki Voice understands what the caller needs and routes them straight to the right person, department, or flow — no menu-mashing required.

Voice
Explore use case
AI Voice Peak Demand Management

AI Voice Peak Demand Management

Spoki Voice answers every call during your busiest periods — no queues, no busy signals, no hiring a seasonal team.

Voice
Explore use case
AI Voice Multilingual Support

AI Voice Multilingual Support

Spoki Voice speaks your customers' language — literally — handling calls fluently in multiple languages without hiring multilingual staff.

Voice
Explore use case
AI Voice Conversation Analytics

AI Voice Conversation Analytics

Every call Spoki Voice handles becomes structured data — topics, objections, sentiment, and outcomes — automatically, without anyone reviewing recordings.

Voice
Explore use case
Voice Fully Integrated with Your Business Ecosystem

Voice Fully Integrated with Your Business Ecosystem

Spoki Voice isn't an isolated voice bot — it connects with your CRM, workflows, WhatsApp, sales processes, and existing tools, so every call moves your business forward, not just the conversation.

Voice
Explore use case
Human + AI Voice Collaboration

Human + AI Voice Collaboration

Spoki Voice doesn't replace your team — it supports it. The AI handles routine conversations and hands off the moment a call needs empathy, negotiation, or commercial judgment.

Voice
Explore use case
Smart Voice Handoff Based on Sentiment & Urgency

Smart Voice Handoff Based on Sentiment & Urgency

Spoki Voice reads the vibe of the conversation — frustration, urgency, high interest — and decides in real time when a human needs to step in, instead of relying on rigid escalation rules.

Voice
Explore use case
Spoki Voice Agent Ecosystem

Spoki Voice Agent Ecosystem

Spoki Voice isn't a single-purpose bot — it works alongside messaging agents, sales agents, and automation flows to move the customer through their entire journey, not just through one call.

Voice
Explore use case
Automation Beyond the Voice Conversation

Automation Beyond the Voice Conversation

Spoki Voice doesn't stop when the call ends — it updates the CRM, sends a WhatsApp message, books an appointment, or starts a follow-up flow automatically.

Voice
Explore use case
Spoki Voice Across the Entire Customer Journey

Spoki Voice Across the Entire Customer Journey

Spoki Voice isn't limited to one moment — it supports lead capture, qualification, sales follow-up, booking, customer care, ticket routing, reactivation, and post-sale support, all on one platform.

Voice
Explore use case
AI Voice Sentiment & Intent Understanding

AI Voice Sentiment & Intent Understanding

Spoki Voice doesn't just listen to words — it detects emotional tone, urgency, and intent in real time, so it can respond to how a customer feels, not just what they say.

Voice
Explore use case
Spoki Voice AI Autolearning

Spoki Voice AI Autolearning

Spoki Voice improves over time — learning from real conversations, recurring questions, objections, and customer behavior, so it gets more accurate the more calls it handles.

Voice
Explore use case
Spoki Voice for E-commerce

Spoki Voice for E-commerce

Give online shoppers a phone line that actually knows their order — status, tracking, returns, and product questions answered instantly, any hour of the day.

VoiceE-commerce
Explore use case
Spoki Voice for Retail

Spoki Voice for Retail

Let shoppers call any store and instantly get stock availability, opening hours, and product holds — without tying up staff on the shop floor.

VoiceRetail
Explore use case
Spoki Voice for Automotive

Spoki Voice for Automotive

Book test drives, schedule service appointments, and answer vehicle availability questions by phone — even when your service desk is slammed.

VoiceAutomotive
Explore use case
Spoki Voice for Real Estate

Spoki Voice for Real Estate

Answer every listing inquiry the moment it comes in, qualify the buyer or renter, and book viewings automatically — even outside office hours.

VoiceReal Estate
Explore use case
Spoki Voice for Hospitality

Spoki Voice for Hospitality

Take room reservations, answer availability questions, and handle guest requests by phone around the clock — without adding front-desk headcount.

VoiceHospitality
Explore use case
Spoki Voice for Tourism

Spoki Voice for Tourism

Answer tour availability, book excursions, and handle itinerary changes by phone — in the traveler's own language, at any hour.

VoiceTourism
Explore use case
Spoki Voice for Beauty & Wellness

Spoki Voice for Beauty & Wellness

Book, reschedule, and confirm salon or spa appointments by phone automatically — so no chair or treatment room sits empty because a call went unanswered.

VoiceBeauty & Wellness
Explore use case
Spoki Voice for Fashion

Spoki Voice for Fashion

Answer sizing questions, check stock across collections, and track orders by phone — giving shoppers the confidence to buy without waiting on email replies.

VoiceFashion
Explore use case
Spoki Voice for Healthcare

Spoki Voice for Healthcare

Schedule appointments, answer routine patient questions, and flag urgent calls for immediate attention — without adding front-desk staff.

VoiceHealthcare
Explore use case
Spoki Voice for Food & Grocery

Spoki Voice for Food & Grocery

Take phone orders, confirm product availability, and answer delivery questions automatically — even during the lunch and dinner rush.

VoiceFood & Grocery
Explore use case
Spoki Voice for Restaurants

Spoki Voice for Restaurants

Take table reservations and phone-in orders automatically, so the line never rings out during service.

VoiceRestaurants
Explore use case
Spoki Voice for Finance

Spoki Voice for Finance

Answer balance and transaction questions, verify identity securely, and flag suspicious activity by phone — without long hold times.

VoiceFinance
Explore use case
Spoki Voice for Education

Spoki Voice for Education

Answer course questions, guide prospective students through enrollment, and confirm class schedules by phone — during and after office hours.

VoiceEducation
Explore use case
Spoki Voice for Professional Services

Spoki Voice for Professional Services

Screen new client inquiries, schedule consultations, and route calls to the right specialist automatically — so no first-contact call goes to voicemail.

VoiceProfessional Services
Explore use case
Spoki Voice for Agencies

Spoki Voice for Agencies

Give clients an always-available line for campaign status and quick requests, so account managers aren't interrupted by every routine check-in call.

VoiceAgencies
Explore use case
Spoki Voice for Media

Spoki Voice for Media

Answer subscription, billing, and access questions by phone instantly — keeping subscribers happy instead of stuck on hold.

VoiceMedia
Explore use case
Spoki Voice for Events

Spoki Voice for Events

Answer ticketing questions, process phone orders, and handle attendee requests automatically — right up until doors open.

VoiceEvents
Explore use case
Spoki Voice for Transportation

Spoki Voice for Transportation

Book rides or shipments and answer tracking questions by phone instantly — even when dispatch is handling a dozen calls at once.

VoiceTransport
Explore use case
Spoki Voice for Telecom

Spoki Voice for Telecom

Answer plan, billing, and basic troubleshooting questions by phone instantly — cutting through the hold times telecom support is known for.

VoiceTelecom
Explore use case
Spoki Voice for Public Sector

Spoki Voice for Public Sector

Answer citizen questions about services, documents, and office hours by phone instantly — extending coverage without extending headcount.

VoicePublic Sector
Explore use case
Spoki Voice for Non-profit

Spoki Voice for Non-profit

Answer donor questions, confirm volunteer shifts, and follow up on campaigns by phone — without stretching a small team even thinner.

VoiceNon-profit
Explore use case
Spoki Voice for Customer Support

Spoki Voice for Customer Support

Give your support line an AI agent that answers instantly, resolves common issues on the spot, and hands off to a human with full context when it matters.

Voice
Explore use case
Spoki Voice for Customer Success

Spoki Voice for Customer Success

Let Spoki Voice call accounts proactively to check in, surface risk early, and prep renewal conversations — so your CSMs spend time where it counts.

Voice
Explore use case
SMS 1-Way for E-commerce

SMS 1-Way for E-commerce

Send order updates, shipping alerts, and flash-sale promos by SMS — the channel with a 98% open rate — so customers actually see them.

E-commerce
Explore use case
SMS 1-Way for Retail

SMS 1-Way for Retail

Text in-store offers, new-arrival alerts, and loyalty perks to drive foot traffic to every location.

Retail
Explore use case
SMS 1-Way for Automotive

SMS 1-Way for Automotive

Send service reminders, MOT/inspection alerts, and test-drive invites by SMS so no booking slips through.

Automotive
Explore use case
SMS 1-Way for Real Estate

SMS 1-Way for Real Estate

Text new-listing alerts and viewing reminders the moment a matching property hits the market.

Real Estate
Explore use case
SMS 1-Way for Hospitality

SMS 1-Way for Hospitality

Send booking confirmations, check-in details, and seasonal offers by SMS to keep rooms full.

Hospitality
Explore use case
SMS 1-Way for Tourism

SMS 1-Way for Tourism

Text tour confirmations, meeting-point details, and last-minute availability to travelers in any time zone.

Tourism
Explore use case
SMS 1-Way for Beauty & Wellness

SMS 1-Way for Beauty & Wellness

Send appointment reminders and last-minute-slot offers by SMS so no chair or treatment room sits empty.

Beauty & Wellness
Explore use case
SMS 1-Way for Fashion

SMS 1-Way for Fashion

Text new-collection drops, restock alerts, and VIP early-access sales to the customers most likely to buy.

Fashion
Explore use case
SMS 1-Way for Healthcare

SMS 1-Way for Healthcare

Send appointment reminders, prep instructions, and results-ready alerts by SMS to cut no-shows and calls.

Healthcare
Explore use case
SMS 1-Way for Food & Grocery

SMS 1-Way for Food & Grocery

Text order confirmations, delivery-window updates, and daily deals to keep customers ordering.

Food & Grocery
Explore use case
SMS 1-Way for Restaurants

SMS 1-Way for Restaurants

Text reservation confirmations, waitlist alerts, and daily specials so tables never sit empty.

Restaurants
Explore use case
SMS 1-Way for Finance

SMS 1-Way for Finance

Send secure transaction alerts, payment reminders, and one-time codes by SMS — instant and reliable.

Finance
Explore use case
SMS 1-Way for Education

SMS 1-Way for Education

Text enrollment reminders, class updates, and course-start alerts so no student misses a deadline.

Education
Explore use case
SMS 1-Way for Professional Services

SMS 1-Way for Professional Services

Text appointment reminders, quote-ready alerts, and document requests to keep client work moving.

Professional Services
Explore use case
SMS 1-Way for Agencies

SMS 1-Way for Agencies

Text clients campaign milestones, report-ready alerts, and approval requests so nothing waits on a buried email.

Agencies
Explore use case
SMS 1-Way for Media

SMS 1-Way for Media

Text new-content alerts, renewal reminders, and subscriber offers to keep audiences engaged and subscribed.

Media
Explore use case
SMS 1-Way for Events

SMS 1-Way for Events

Text ticket confirmations, event reminders, and last-release alerts so seats sell and attendees show up.

Events
Explore use case
SMS 1-Way for Transportation

SMS 1-Way for Transportation

Text booking confirmations, departure reminders, and delay alerts so passengers are never left guessing.

Transport
Explore use case
SMS 1-Way for Telecom

SMS 1-Way for Telecom

Text usage alerts, plan offers, and outage updates by SMS so customers always know where they stand.

Telecom
Explore use case
SMS 1-Way for Public Sector

SMS 1-Way for Public Sector

Text appointment reminders, document-ready alerts, and service updates so citizens stay informed.

Public Sector
Explore use case
SMS 1-Way for Non-profit

SMS 1-Way for Non-profit

Text donation appeals, event invites, and volunteer reminders by SMS to rally support fast.

Non-profit
Explore use case
SMS 2-Way for E-commerce

SMS 2-Way for E-commerce

Let customers reply to your texts to track orders, change a delivery, or ask about a product — answered instantly, day or night.

E-commerce
Explore use case
SMS 2-Way for Retail

SMS 2-Way for Retail

Let customers text your store to check stock, hold an item, or ask opening hours — without tying up staff on the floor.

Retail
Explore use case
SMS 2-Way for Automotive

SMS 2-Way for Automotive

Let customers text to book a service, reschedule, or ask about a repair — no phone tag with the service desk.

Automotive
Explore use case
SMS 2-Way for Real Estate

SMS 2-Way for Real Estate

Let buyers and renters text to ask about a listing or book a viewing — captured and qualified instantly, even after hours.

Real Estate
Explore use case
SMS 2-Way for Hospitality

SMS 2-Way for Hospitality

Let guests text to book a room, request late check-out, or ask the concierge anything — 24/7, commission-free.

Hospitality
Explore use case
SMS 2-Way for Tourism

SMS 2-Way for Tourism

Let travelers text to book a tour, change dates, or ask what to bring — answered in their language, any hour.

Tourism
Explore use case
SMS 2-Way for Beauty & Wellness

SMS 2-Way for Beauty & Wellness

Let clients text to book, reschedule, or confirm an appointment — even while every stylist is busy with a client.

Beauty & Wellness
Explore use case
SMS 2-Way for Fashion

SMS 2-Way for Fashion

Let shoppers text about sizing, fit, or an exchange and buy with confidence instead of abandoning the cart.

Fashion
Explore use case
SMS 2-Way for Healthcare

SMS 2-Way for Healthcare

Let patients text to book, reschedule, or ask a routine question — with urgent cases flagged to staff instantly.

Healthcare
Explore use case
SMS 2-Way for Food & Grocery

SMS 2-Way for Food & Grocery

Let customers text to place an order, change a delivery, or handle a substitution — even during the dinner rush.

Food & Grocery
Explore use case
SMS 2-Way for Restaurants

SMS 2-Way for Restaurants

Let guests text to book a table, join the waitlist, or change a booking — without tying up the line during service.

Restaurants
Explore use case
SMS 2-Way for Finance

SMS 2-Way for Finance

Let customers text to check a balance, query a charge, or report a lost card — after secure identity verification.

Finance
Explore use case
SMS 2-Way for Education

SMS 2-Way for Education

Let prospective students text to ask about a course, fees, or enrollment steps and get guided in real time.

Education
Explore use case
SMS 2-Way for Professional Services

SMS 2-Way for Professional Services

Let prospective clients text to ask a question or book a consultation — captured and screened even when you're in a meeting.

Professional Services
Explore use case
SMS 2-Way for Agencies

SMS 2-Way for Agencies

Give clients a text line for quick updates and requests, so account managers aren't interrupted by every check-in.

Agencies
Explore use case
SMS 2-Way for Media

SMS 2-Way for Media

Let subscribers text about billing, access, or their plan and resolve it instantly instead of churning.

Media
Explore use case
SMS 2-Way for Events

SMS 2-Way for Events

Let attendees text to buy tickets, transfer them, or ask about parking and access — right up to doors open.

Events
Explore use case
SMS 2-Way for Transportation

SMS 2-Way for Transportation

Let passengers text to book, track a trip, or rebook after a delay — without waiting on a jammed call center.

Transport
Explore use case
SMS 2-Way for Telecom

SMS 2-Way for Telecom

Let customers text to change a plan, troubleshoot, or check an outage — cutting the hold times telecom is known for.

Telecom
Explore use case
SMS 2-Way for Public Sector

SMS 2-Way for Public Sector

Let citizens text to ask about services, documents, or hours — and route the complex cases to a caseworker.

Public Sector
Explore use case
SMS 2-Way for Non-profit

SMS 2-Way for Non-profit

Let supporters text to donate, confirm a volunteer shift, or ask about a campaign — without stretching a small team.

Non-profit
Explore use case
Email Marketing for E-commerce

Email Marketing for E-commerce

Send branded newsletters, abandoned-cart recovery, and product launches that turn subscribers into repeat buyers.

E-commerce
Explore use case
Email Marketing for Retail

Email Marketing for Retail

Send new-arrival announcements, members-only offers, and store-event invites that drive footfall and loyalty.

Retail
Explore use case
Email Marketing for Automotive

Email Marketing for Automotive

Send service reminders, seasonal offers, and new-model announcements that keep the workshop and showroom busy.

Automotive
Explore use case
Email Marketing for Real Estate

Email Marketing for Real Estate

Send new-listing alerts, price-drop notices, and market updates that keep buyers and sellers engaged.

Real Estate
Explore use case
Email Marketing for Hospitality

Email Marketing for Hospitality

Send booking confirmations, pre-arrival upsells, and seasonal offers that fill rooms and delight guests.

Hospitality
Explore use case
Email Marketing for Tourism

Email Marketing for Tourism

Send trip confirmations, seasonal packages, and last-minute deals that keep travelers booking with you.

Tourism
Explore use case
Email Marketing for Beauty & Wellness

Email Marketing for Beauty & Wellness

Send appointment reminders, rebooking nudges, and seasonal promos that keep chairs and treatment rooms full.

Beauty & Wellness
Explore use case
Email Marketing for Fashion

Email Marketing for Fashion

Send new-collection lookbooks, VIP early access, and restock alerts that turn followers into shoppers.

Fashion
Explore use case
Email Marketing for Healthcare

Email Marketing for Healthcare

Send appointment reminders, check-up nudges, and health-program updates that reduce no-shows and keep patients engaged.

Healthcare
Explore use case
Email Marketing for Food & Grocery

Email Marketing for Food & Grocery

Send weekly deals, order confirmations, and recipe inspiration that keep customers ordering again and again.

Food & Grocery
Explore use case
Email Marketing for Restaurants

Email Marketing for Restaurants

Send reservation confirmations, special-menu announcements, and win-back offers that fill tables all week.

Restaurants
Explore use case
Email Marketing for Finance

Email Marketing for Finance

Send statements, payment reminders, and product updates with the security and deliverability finance demands.

Finance
Explore use case
Email Marketing for Education

Email Marketing for Education

Send enrollment reminders, course announcements, and nurture sequences that turn interest into enrolled students.

Education
Explore use case
Email Marketing for Professional Services

Email Marketing for Professional Services

Send appointment reminders, proposal follow-ups, and thought-leadership newsletters that build trust and win clients.

Professional Services
Explore use case
Email Marketing for Agencies

Email Marketing for Agencies

Send campaign reports, client newsletters, and approval requests that keep accounts informed and moving.

Agencies
Explore use case
Email Marketing for Media

Email Marketing for Media

Send content digests, renewal reminders, and subscriber offers that grow and retain your audience.

Media
Explore use case
Email Marketing for Events

Email Marketing for Events

Send ticket confirmations, event reminders, and last-release alerts that sell out seats and boost turnout.

Events
Explore use case
Email Marketing for Transportation

Email Marketing for Transportation

Send booking confirmations, trip reminders, and service updates that keep passengers informed and loyal.

Transport
Explore use case
Email Marketing for Telecom

Email Marketing for Telecom

Send usage alerts, plan offers, and service updates that reduce bill shock and keep customers loyal.

Telecom
Explore use case
Email Marketing for Public Sector

Email Marketing for Public Sector

Send appointment reminders, service notices, and document-ready alerts that keep citizens informed.

Public Sector
Explore use case
Email Marketing for Non-profit

Email Marketing for Non-profit

Send donation appeals, impact updates, and volunteer invites that rally supporters and grow giving.

Non-profit
Explore use case
Multichannel Orchestration for E-commerce

Multichannel Orchestration for E-commerce

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your e-commerce customers — reaching each person on the channel they actually respond to.

E-commerce
Explore use case
Multichannel Orchestration for Retail

Multichannel Orchestration for Retail

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your retail customers — reaching each person on the channel they actually respond to.

Retail
Explore use case
Multichannel Orchestration for Automotive

Multichannel Orchestration for Automotive

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your automotive customers — reaching each person on the channel they actually respond to.

Automotive
Explore use case
Multichannel Orchestration for Real Estate

Multichannel Orchestration for Real Estate

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your real estate customers — reaching each person on the channel they actually respond to.

Real Estate
Explore use case
Multichannel Orchestration for Hospitality

Multichannel Orchestration for Hospitality

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your hospitality customers — reaching each person on the channel they actually respond to.

Hospitality
Explore use case
Multichannel Orchestration for Tourism

Multichannel Orchestration for Tourism

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your tourism customers — reaching each person on the channel they actually respond to.

Tourism
Explore use case
Multichannel Orchestration for Beauty & Wellness

Multichannel Orchestration for Beauty & Wellness

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your beauty & wellness customers — reaching each person on the channel they actually respond to.

Beauty & Wellness
Explore use case
Multichannel Orchestration for Fashion

Multichannel Orchestration for Fashion

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your fashion customers — reaching each person on the channel they actually respond to.

Fashion
Explore use case
Multichannel Orchestration for Healthcare

Multichannel Orchestration for Healthcare

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your healthcare customers — reaching each person on the channel they actually respond to.

Healthcare
Explore use case
Multichannel Orchestration for Food & Grocery

Multichannel Orchestration for Food & Grocery

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your food & grocery customers — reaching each person on the channel they actually respond to.

Food & Grocery
Explore use case
Multichannel Orchestration for Restaurants

Multichannel Orchestration for Restaurants

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your restaurants customers — reaching each person on the channel they actually respond to.

Restaurants
Explore use case
Multichannel Orchestration for Finance

Multichannel Orchestration for Finance

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your finance customers — reaching each person on the channel they actually respond to.

Finance
Explore use case
Multichannel Orchestration for Education

Multichannel Orchestration for Education

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your education customers — reaching each person on the channel they actually respond to.

Education
Explore use case
Multichannel Orchestration for Professional Services

Multichannel Orchestration for Professional Services

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your professional services customers — reaching each person on the channel they actually respond to.

Professional Services
Explore use case
Multichannel Orchestration for Agencies

Multichannel Orchestration for Agencies

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your agencies customers — reaching each person on the channel they actually respond to.

Agencies
Explore use case
Multichannel Orchestration for Media

Multichannel Orchestration for Media

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your media customers — reaching each person on the channel they actually respond to.

Media
Explore use case
Multichannel Orchestration for Events

Multichannel Orchestration for Events

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your events customers — reaching each person on the channel they actually respond to.

Events
Explore use case
Multichannel Orchestration for Transportation

Multichannel Orchestration for Transportation

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your transportation customers — reaching each person on the channel they actually respond to.

Transport
Explore use case
Multichannel Orchestration for Telecom

Multichannel Orchestration for Telecom

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your telecom customers — reaching each person on the channel they actually respond to.

Telecom
Explore use case
Multichannel Orchestration for Public Sector

Multichannel Orchestration for Public Sector

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your public sector customers — reaching each person on the channel they actually respond to.

Public Sector
Explore use case
Multichannel Orchestration for Non-profit

Multichannel Orchestration for Non-profit

Coordinate WhatsApp, Email, SMS, and Voice into a single automated journey for your non-profit customers — reaching each person on the channel they actually respond to.

Non-profit
Explore use case

Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

Manage customer support: Multi-operator team management with ticketing system and conversation routing

Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

Spoki offers three pricing tiers: a Free plan at €0/month for basic WhatsApp support and live chat, a Service plan starting at €19/month with AI-powered customer support and unlimited automations, and a Marketing plan starting at €49/month with bulk campaigns and advanced analytics. All plans include unlimited operators at no extra cost. WhatsApp conversation fees are charged separately by Meta based on usage volume.

Is there a free trial?

Yes, Spoki offers a permanent Free plan at €0/month that includes live chat with unlimited operators, basic automations, and a ticketing system. This allows businesses to test core WhatsApp Business API features before upgrading. Paid plans start at €19/month for the Service tier and €49/month for the Marketing tier, with no long-term contracts required.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

E-commerce: Shopify, WooCommerce, PrestaShop, Magento

CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

Marketing: Mailchimp, Google Sheets

Payment: Stripe, PayPal

Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

Try Spoki for Free