How to Integrate Shopify with Spoki to Boost Your Sales and Automate Your eCommerce
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Introduction
In modern eCommerce, speed and personalization are no longer optional — they are essential. Shopify is one of the most powerful CMS platforms on the market, but when you connect it with Spoki, your store takes a giant leap in automation, conversion, and sales recovery.
In this article, we explain how the integration works, what you can achieve, and why hundreds of stores already use it.
What is Spoki?
Spoki is the leading Conversational Automation platform for WhatsApp, designed to increase sales, recover abandoned carts, and improve customer support through intelligent workflows and conversational AI.
With Spoki you can send automated messages, activate segmented campaigns, and create personalized experiences without increasing your team.
Benefits of integrating Shopify with Spoki
📈 1. Automatic abandoned cart recovery
Send WhatsApp messages at the exact moment a customer abandons their cart.
Typical results from our clients:
- +35% more carts recovered
- Near-instant response times
- 3–6x higher conversion compared to email
💬 2. Automatic confirmations and notifications
Automate key messages directly from Shopify:
- Order confirmation
- Payment received
- Order shipped
- Order delivered
Your customers stay informed 24/7 without manual work.
🧠 3. AI connected to your catalog and order history
Spoki syncs your catalog and customer base to enable:
- Automatic product recommendations
- Queries about sizes, stock, and variants
- Order questions answered instantly
- AI that speaks like your brand
🎯 4. Advanced segmentation for campaigns
Create segments automatically using Shopify data:
- New customers
- VIP buyers
- Inactive users
- Customers who bought X product
- Users with 3+ purchases
Then launch WhatsApp campaigns with CTRs of 5–25%.
⚙️ 5. Full 360° automation: before, during, and after purchase
The Shopify → Spoki integration allows you to automate the entire customer lifecycle:
Automated customer support
Leads → WhatsApp
Cart recovery
Order notifications
News & promotions
Reorder reminders
Loyalty flows
How to integrate Shopify with Spoki
Step 1 — Go to Spoki
In your dashboard, navigate to Integrations → Shopify.
Step 2 — Connect your store
Enter your Shopify store URL
Example: yourstore.myshopify.com
Step 3 — Authorize the connection
Shopify will request permissions to sync:
- Products
- Customers
- Orders
- Cart events
Accept the permissions.
Step 4 — Done ✔️
In seconds, you’ll have:
- Synchronized catalog
- Active webhooks
- Ready-to-use workflows
Highlighted use cases
🛍️ Fashion
Size recommendations, look suggestions, product combinations.
💄 Beauty
Auto-reminders based on product lifetime (e.g., creams, serums).
📦 Retail
Automated order tracking via WhatsApp.
🎫 Events & Tickets
Instant confirmations + QR codes directly in WhatsApp.
Conclusion
The Shopify + Spoki integration transforms your eCommerce into a 24/7 sales engine.
Automate processes, increase conversions, and offer a direct, personalized customer experience through the most effective channel: WhatsApp.
If you want to sell more with less effort, this integration is essential.