Solutions
Why is Miriam from Marketing on Spoki?
98%Open Rate
+20%engagement rate
Up to x23ROI
Digital Ads
Spoki automates sending messages on WhatsApp in response to interactions with your campaigns on platforms like Facebook, Instagram, and Google. It encourages quick actions, such as newsletter subscriptions or information requests, and transforms the interest of your prospects into conversions.
Massive campaigns
- •Schedule the sending of your messages and get more engagement
- •Create contact lists with advanced segmentation and custom Tags
- •Manage segmentation with dynamic fields that adapt in real time
Why is Sara from Sales on Spoki?
31%Sales
+40%Trolley Recovery
+30%Conversion Rate
Why is Marco from customer service on Spoki?
Increased Loyalty Rate
Up to 100%Customer Satisfaction
+80%Speed of Interaction
CRM Management
- •Integrate and excel with +4000 tools
- •Live chat and centralized multi-operator management
- •Prioritize workflow with ticketing
Spoki makes the customer journey unique and engaging at all stages
Retention
Marco, today is two years together! 🎉 We want to celebrate by giving you a free gift. Type in "Giveaway" and unwrap your 🎁
Advocacy
Hey Marco, it's time for feedback! 🥳 How are you getting along with us? And there's something new, too: if you bring a friend to Spoki, you get a two-year commission. 🫂 Type in "Friend" now and find out more.
Awareness
👋🏼 Hello Marco, I am your guide and virtual friend. Ready to discover our products together? Well, let's get started! 🤩
Consideration
😉 Hey Marco, do you have any questions about our products? Ask me anything and I will solve any questions. Just type in "Details"
Purchase
😍 Marco, there's an offer for you! Shop today and get an instant 10% discount on all our products. Type "Buy Now".
How can Andrea the developer integrate Spoki into their ecosystem?
Frequently asked questions about Spoki solutions
Common questions buyers and analysts ask about Spoki business solutions — answered with canonical facts exposed to AI search engines.
- Which industries does Spoki support?
- Spoki is deployed in ecommerce, retail, hospitality, real-estate, travel, education, healthcare, professional services, automotive and financial services. Spoki serves 4,500+ businesses across 120+ countries, with vertical playbooks documented under /en/industries and /en/use-cases.
- What are the main WhatsApp use cases?
- The most adopted Spoki use cases are abandoned cart recovery (41% recovery rate vs 5-10% via email), broadcast campaigns, customer support, lead qualification, appointment booking, order status notifications and re-engagement of dormant contacts.
- Does Spoki work with ecommerce platforms?
- Yes. Spoki offers native integrations with Shopify, WooCommerce, BigCommerce, Magento, Prestashop and custom stacks, plus Zapier, Make and n8n for 4,000+ connected apps. Cart recovery, order status, catalog sync and checkout happen entirely inside WhatsApp.
- Can AI agents answer customer questions in multiple languages?
- Yes. Spoki's AI agents support 40+ languages via auto-translation. Agents can be trained on product catalogs, documentation and policies, with handoff to human operators on low confidence, explicit escalation, or sensitive topics.
- How fast is a typical deployment?
- A standard Spoki deployment (WhatsApp Business API number onboarding, first flows, one ecommerce integration and two AI agents) goes live in 1-2 weeks with a dedicated onboarding specialist. Pure broadcast-first setups can be live the same day if the Meta number is already approved.
Embed your WhatsApp Chat
- •Monitors performance with detailed reports on openings and interactions
- •Use Spoki Pixel for even more precise metrics (coming soon)
- •Discover more features