About Spoki
Spoki is the Customer Engagement Management (CEM) platform
We believe that trust is the heart of every business: that's why we transform cold, automated messages into authentic, personal, and valuable conversations.
We help businesses talk to people in a simple, direct, and human way.
Mission
We envision a world where every interaction between a business and its customers is meaningful, personalized, and human. Where technology enables authentic conversations at scale, and where WhatsApp becomes the bridge between brands and people.
Our Story
The Spark and the Ultimatum
It all started in Puglia to solve a critical problem: emails were being ignored and communication with users was broken. After months of setbacks and failures, we set July 2021 as the deadline: either we invoiced €900 or we would shut everything down. We won the bet, exceeding all expectations and closing the year with our first €45,000 in revenue.
Validation and Growth
We realized that our need was shared by thousands of other companies. We expanded beyond Puglia and started scaling: we went from €45k to €400,000 in revenue.
Independence and the First Million
A year of historic turning points. After a pure bootstrapping journey, Spoki became an independent company. We welcomed our first investors, consolidated our maturity, and reached the milestone of our first million euros in revenue.
The Great Climb
A year of unprecedented expansion in which we doubled every single number: from revenue to message volumes, to the size of our team. We consolidated our leadership in Italy, demonstrating that our Customer Engagement model is ready to scale without limits.
International Expansion
We established the Brindisi-Barcelona axis, bringing our Apulian DNA to the global market. It was the year of our technological breakthrough: we integrated Artificial Intelligence at the heart of our platform, redefining Customer Engagement Management (CEM) on an international scale.
The future is conversational.
Our goal? To become the global standard for sales and customer care on WhatsApp. We want every company in the world to have an authentic and direct voice, breaking down every barrier between those who sell and those who buy.
Our Impact
Where We Are
San Vito dei Normanni
Brindisi, Italy
Barcelona
Spain
From Puglia to Catalonia: one team, one global vision.
Our Team
Giorgio
Giorgio Pagliara — CEO
Daniela
Daniela Pascale — Customer & Onboarding manager
Alessandro
Alessandro Leo — Digital Marketing Manager
Davide
Davide Candita — Back-End Senior Developer
Marco
Marco Manigrassi — Customer Success Manager
Luisa
Luisa Giannachi — COO
Cosimo
Cosimo Franco — CTO
Giuseppe
Giuseppe Colucci — Sales Manager
Emanuela
Emanuela Locorotondo — Chief Customer Support & Partners Success
Francesca
Francesca Mastrorosa — Administration and accounting
Mattia
Mattia Pace — CMO & Board of Directors
Elisa
Elisa Cordalonga — Human Resource Specialist
Luigi
Luigi Franco — Graphic Designer
Cristina
Cristina Griglia — Account Executive Inbound
Antonella
Antonella Mingolla — Customer Care
Francesca
Francesca Aggazio — Product Manager
Amin
Amin Salami — Software Engineer Samurai
Ali
Ali Varasteh — Software Engineer | Data Scientist
Salvatore
Salvatore Marzolla — Sales Development Representative
Enrico
Enrico Petrelli — Customer support specialist
Claudia
Claudia De Paola — Customer Success Specialist
Salvatore
Salvatore Corsa — Senior Full Stack Developer
Lorenzo
Lorenzo De Donno — Senior Marketing Specialist, CRM & ABM Manager
Gabriele
Gabriele Bello — Full Stack Developer
Mohammad
Mohammad Torabi — Junior Software Developer
Alissia
Alissia Rodia — Video AI Specialist
Luca
Luca Francavilla — Junior Software Developer
Alireza
Alireza Azadi — Software Engineer
Maria
Maria Fornell — Global Partner Manager
Greta
Greta Camporeale — Sales Representative
Giulio
Giulio Trinchera — Customer support
Francesco
Francesco Di Domenico — Partner Success Manager
Federica
Federica Turrisi — Partner Success Manager
Daniele
Daniele Intermite — Customer Support Specialist
Francesca
Francesca Vitale — Customer Success Specialist
Davide
Davide Mango — Partner Manager Italy and RoE
Alireza
Alireza Javaheri — Software Engineer
Ana
Ana Rueda Dominguez — Country Marketing Manager
Luciana
Luciana Sciannimanico — Head of Sales
Matteo
Matteo Alagna — CFO
Vincenzo
Vincenzo Furfaro — Enterprise Account Executive
Giacomo
Giacomo Angelucci — Software Developer
Gabriele
Gabriele Chirico — Software Developer
Juan Manuel
Juan Manuel Lazo — Enterprise Account Executive
Lina
Lina Bassiouny — Art director (UX/UI)
Victor
Victor Lorente — Enterprise Account Executive
Alice
Alice Torretta — Event & Travel Assistant
Antonella
Antonella D'Agnano — Customer Onboarding Specialist
Manuel
Manuel García Oliveros — Enterprise Account Executive
Jose
Jose Fernández — Partner Success Manager
Mohamed Ali
Mohamed Ali Jaziri — Software Engineer
Stefano
Stefano Tacconi — AI Sales Process Automation
Mai
Mai Badawy — Senior HR Specialist
Martina
Martina Pellegrini — Event Manager
Gloria
Gloria Zanini — AI Sales Process Automation
Marco
Marco Rende — Enterprise Account Executive
Serena
Serena Spera — Head of HR
Ramy
Ramy Elhakim — CRM ManagerJoin Our Community
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Press kit
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Download the Press kit and retrace with us all the stages of our journey.
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