Automate WhatsApp Business
From Chatbots to Mass Messaging Campaigns

WhatsApp Business API automation powered by AI. Manage chatbot responses, automated messages, bulk sending, and conversational marketing—all automatically.

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The future
is conversational
on WhatsApp

Traditional CRMs were built for data. Spoki is built for conversations powered by AI and designed to turn WhatsApp interactions into business growth.

Start for free

Trusted by 5,000+ businesses

Macingo
SKON
Unipegaso
Tuacar
Doppelganger
Pegaso
Zuiki

From CRM to CEM:
A new era of customer engagement.

Conversations reveal intent, emotions, and timing. With CEM, every WhatsApp message becomes an opportunity understood by AI and connected across your entire customer journey.

See case studies

Connected to the platforms trusted by global businesses

AI that understands
your customers and helps you succeed your goals

Spoki analyzes conversational signals like sentiment, purchase readiness and context, helping your business act at the perfect moment.

ROI & IMPACT

Exceptional Return on Investment

For every euro invested in Spoki, our customers generate 23€ in revenue. Real data from real businesses.

More attention

+ 98%

Open Rate
More intent

+ 60%

Interaction Rate
Attributed revenue

+ 30%

Sales
ROIVerified

23x

€1 invested → €23 revenue

Discover your ROI
More attention

+ 98%

Open Rate
More intent

+ 60%

Interaction Rate
Attributed revenue

+ 30%

Sales
ROIVerified

23x

€1 invested → €23 revenue

Discover your ROI

AI-Powered
Customer Experience Platform

Understand customers, automate workflows, and measure success—all in one place.

Spoki Inbox/ Inbox / WhatsApp
GR
Giulia RossiVIP
Online
GR

Hi, I ordered a dress 3 days ago (order #12847) and it still hasn't arrived. I need it urgently for tomorrow's event! 😰

2:34 PM

AI Agent

I understand the urgency—checking order #12847 now…

2:34 PM

Update: it's out for delivery and scheduled to arrive today by 6 PM.

2:35 PM

AI Agents

& Semantic Intelligence

AI that understands context, not just keywords and turns conversations into insights and actions

🎯Intent: Order Status
😟Sentiment: Anxious
Urgency: High
📦Entity: #12847
AI agent profile
AI agent profile
AI agent profile
AIAI Agent

Customer Intent Analysis Flow

Semantic intelligence turns conversations into insights and actions

Workflow BuilderCustomer Intent Analysis Flow
+Trigger
+
Trigger
WhatsApp MessageCapture
🤖AI Agent
Semantic Intent Analysis
🔀If/Else
Detect Intent
Support Request
Create TicketAssign AgentSend Confirmation
Sales Inquiry
Qualify LeadUpdate CRMRoute to Sales
Product Feedback
Analyze SentimentTag CategoryNotify Team

200+ INTEGRATIONS

Connect Your Entire Stack

Plug Spoki into the tools you already use. Automate workflows across your entire tech stack.

HubSpot
Shopify
Salesforce
Stripe
Mailchimp
Zapier
WooCommerce
Make
Google Ads
PayPal
Klaviyo
Pipedrive
PrestaShop
ActiveCampaign
Calendly
Brevo
n8n
Zendesk
Zoom
Facebook
HubSpot
Shopify
Salesforce
Stripe
Mailchimp
Zapier
WooCommerce
Make
Google Ads
PayPal
Klaviyo
Pipedrive
PrestaShop
ActiveCampaign
Calendly
Brevo
n8n
Zendesk
Zoom
Facebook
HubSpot
Shopify
Salesforce
Stripe
Mailchimp
Zapier
WooCommerce
Make
Google Ads
PayPal
Klaviyo
Pipedrive
PrestaShop
ActiveCampaign
Calendly
Brevo
n8n
Zendesk
Zoom
Facebook
HubSpot
Shopify
Salesforce
Stripe
Mailchimp
Zapier
WooCommerce
Make
Google Ads
PayPal
Klaviyo
Pipedrive
PrestaShop
ActiveCampaign
Calendly
Brevo
n8n
Zendesk
Zoom
Facebook
Intercom
BigCommerce
Magento
Google Sheets
LinkedIn
ShippyPro
Sendcloud
GetResponse
Keap
Kajabi
Meta Ads
Braintree
ClickFunnels
WebinarJam
Zoho
Connectif
Smarty
Semplisio
IFTTT
Qapla
Intercom
BigCommerce
Magento
Google Sheets
LinkedIn
ShippyPro
Sendcloud
GetResponse
Keap
Kajabi
Meta Ads
Braintree
ClickFunnels
WebinarJam
Zoho
Connectif
Smarty
Semplisio
IFTTT
Qapla
Intercom
BigCommerce
Magento
Google Sheets
LinkedIn
ShippyPro
Sendcloud
GetResponse
Keap
Kajabi
Meta Ads
Braintree
ClickFunnels
WebinarJam
Zoho
Connectif
Smarty
Semplisio
IFTTT
Qapla
Intercom
BigCommerce
Magento
Google Sheets
LinkedIn
ShippyPro
Sendcloud
GetResponse
Keap
Kajabi
Meta Ads
Braintree
ClickFunnels
WebinarJam
Zoho
Connectif
Smarty
Semplisio
IFTTT
Qapla

Case Studies

WhatsApp vs Email

Blog

Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

Manage customer support: Multi-operator team management with ticketing system and conversation routing

Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

E-commerce: Shopify, WooCommerce, PrestaShop, Magento

CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

Marketing: Mailchimp, Google Sheets

Payment: Stripe, PayPal

Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

Try Spoki for free

Receive 5 euro free credit now!