Our Partners
Poleepo
Poleepo simplifies multichannel management for eCommerce by centralizing orders and catalogs on marketplaces such as Amazon and eBay. Integration with Spoki adds the power of automated communication on WhatsApp, improving customer service and optimizing real-time support to engage customers throughout the customer journey.
Some exclusive features:
- Multichannel synchronization with automated WhatsApp communication: companies can centralize order management across various marketplaces and send automated notifications to customers on WhatsApp, improving transparency and customer satisfaction.
- Streamlined real-time customer support: you can respond quickly to inquiries and frequently asked questions on WhatsApp, reducing wait times and improving the customer experience across all sales channels.
- Smart promotional campaign management: you can leverage WhatsApp to send personalized messages, promotions and targeted updates, increasing conversions with more effective and direct communication.
Active Campaign
Spoki and ActiveCampaign together offer a number of tangible benefits that go beyond simple automation marketing. This partnership enhances companies' abilities to effectively engage customers, manage complex relationships, and personalize communication in ways that were previously unattainable, with significant increases in operational efficiency.
Some exclusive features:
- Chat Embedding: the Spoki chat widget can be embedded directly into websites, allowing customers to initiate conversations on WhatsApp without leaving the page. This facilitates immediate interaction, improving the experience and conversions.
- Two-Way Communication (Two-Way Communication): two-way communication allows companies to interact directly with customers on WhatsApp, in an immediate and reciprocal way, managing the entire conversation smoothly.
- Complete integration of automation flows: automation steps from both platforms are mutually available. Companies can include Spoki triggers in ActiveCampaign flows and vice versa, automating communications in response to different events.
Sendcloud
The collaboration between Spoki and Sendcloud combines the power of Spoki's WhatsApp automation with the efficiency of Sendcloud's logistics solutions. Together, the two platforms improve customer communication management and streamline shipping, simplifying the online sales process and enhancing the shopping experience.
Some exclusive features:
- Automation of shipment tracking: customers receive automatic updates via WhatsApp on shipment status, improving post-sale communication.
- Reduced management time: automating the communication flow with Spoki reduces the time it takes to handle support requests, enabling more efficient customer service.
- Personalized notifications: companies can send personalized messages to customers, increasing engagement and loyalty.
4Ecom
This partnership creates a powerful ecosystem for conversational marketing, combining Spoki's advanced WhatsApp automation solutions with 4eCom's expertise in e‑commerce and digital marketing. A synergy that improves the effectiveness of communication campaigns and increases conversions, delivering a smoother and more interactive customer experience.
Some exclusive features:
- Enhancing Marketing Campaigns: using automations on WhatsApp, brands can launch targeted promotional campaigns that increase conversion rates and customer engagement.
- Optimized Customer Journey: integration allows the customer to be tracked throughout the purchase journey, from discovery to after‑sales service, improving the customer experience.
- Advanced reporting and analytics: companies monitor the performance of WhatsApp communications in real time, gaining valuable insights to optimize marketing strategies.
Qapla'
This integration makes it possible to Automate after-sales communications and improve real-time communication. Key benefits include increased transparency and timeliness of information, improved delivery experience, and increased customer satisfaction and loyalty, resulting in increased revenue.
Some exclusive features:
- Real-Time Updates: Sending notifications about shipping statuses directly to WhatsApp.
- Improved Customer Experience: Accurate and timely information that increases customer satisfaction.
- Reduced calls to customer care. Detailed notifications that reduce the need to contact customer care.
eShopping Advisor
The partnership between Spoki and Eshopping Advisor aims to improve the online shopping experience through the integration of Spoki's WhatsApp automation solutions with Eshopping Advisor's review and rating capabilities. This collaboration enables companies to more efficiently manage customer communications, gather valuable feedback, and increase consumer trust.
Some exclusive features:
- Automated review collection: businesses can send personalized review requests via WhatsApp, facilitating the collection of feedback on Eshopping Advisor.
- Improved online reputation: positive reviews collected help strengthen brand reputation, increasing credibility.
- In-depth feedback analysis: companies can analyze the reviews they receive to identify areas for improvement, adapting their strategies based on consumer suggestions.
Fattoretto
The partnership between Spoki and Fattoretto Agency combines the power of Spoki's conversational automation with Fattoretto's data-driven SEO expertise. The goal is to improve online visibility by leveraging advanced SEO strategies to attract a wider audience. The collaboration is based on a common vision: leveraging data and automation to deliver an increasingly personalized and omnichannel customer experience.
Some exclusive features:
- Organic traffic growth: Fattoretto's SEO strategies will improve companies' search engine rankings, increasing the flow of qualified visitors to the site.
- Optimization of digital campaigns: the integration of both companies' expertise will enable them to refine campaigns on WhatsApp, increasing conversion rates and user engagement.
- Improved customer experience: with the automation and personalization offered by Spoki, along with Fattoretto's data-driven analytics, companies will be able to offer faster and more targeted service, increasing customer satisfaction.
Magnews
Magnews is the martech AI-driven Email Marketing and Marketing Automation platform designed to manage omnichannel customer journey in a simple and effective way. Thanks to its advanced technology and integration with Spoki, magnews enables you to optimize interactions with your contacts even on WhatsApp by making them personalized, strategic and multichannel for both B2C and B2B.
Some exclusive features:
- Unique contact vision for tailored experiences: collect and organize all relevant information about your customers, enabling targeted and strategic communication across every channel.
- Omnichannel customer journey management: create and automate personalized communication flows across email, SMS, social media and other channels, ensuring a consistent and engaging experience for your customers.
- Guaranteed security and compliance: a 100% made-in-Italy and GDPR-ready platform, magnews guarantees the protection and compliance of data managed in compliance with data protection regulations.
Ringover
The combination of Ringover and Spoki goes beyond simple message automation. This partnership enables companies to strengthen customer engagement, improve interaction management, and simplify communication on WhatsApp while optimizing their operational efficiency.
Some exclusive features:
- WhatsApp message automation: automatic triggering of messages based on call events (missed call, left voice message, etc.) and integration of WhatsApp into IVR feeds.
- Intelligent, artificial intelligence-based 24/7 customer support: multilingual support with automated responses, advanced ticket management, and optimized response suggestions.
- E-commerce and simplified payments: viewing product catalogs directly on WhatsApp and sending payment links for quick and easy purchase.
Connecteed
Running a business means coordinating sales, marketing, operations, and post-sales, often through fragmented and poorly integrated tools. Connecteed simplifies and streamlines these processes with a connected technology ecosystem that combines automation, strategy, and tailored development.
Some exclusive features:
- Real-time synchronization of product catalogs across marketplaces and eCommerce. API integration with all CMSs on the market. Intelligent optimization of marketing and advertising to maximize performance.
- Advanced digitization of customer management and business operations with CRM and ERP systems.
- Development of custom scalable and seamlessly integrated solutions through our expertise as a system integrator.
Sharpei
Sharpei and Spoki have teamed up to improve the customer experience and loyalty of consumable product subscriptions on Shopify. By combining the powerful subscription management of Sharpei with WhatsApp automation from Spoki, companies can simplify communication, reduce churn rates, and create a frictionless path to purchase.
How we improve the experience of customer:
- Management of the Subscription Without Solutions by Continuity: Automate subscription renewals, payment reminders and order updates via WhatsApp, keeping customers effortlessly informed.
- Communication WhatsApp in Real Time: Offer customers direct access to manage their subscriptions via an intuitive chat experience.
- Increased Involvement of Customer: Send customized messages via WhatsApp to subscribers—from exclusive discounts to replenishment reminders—ensuring they never run out of their favorite products.
- Automation Smart for Loyalty: Reduce cancellations with proactive re‑engagement campaigns activated by subscription events.
Working together, Spoki and Sharpei help brands build stronger and more loyal relationships with customers by making the subscription experience more seamless, intelligent and engaging. We improve together the path of your customer!
Our Partners
Integrating new tools is essential for businesses to grow unhindered. That's why we offer a simple, scalable solution that allows you to integrate more than 4,000 tools through our partnership with Zapier and our customizable APIs. With Spoki you get limitless integrations and business.
