Spoki · Comparison · spoki.com/de/vs/intercom
Spoki vs Intercom
Intercom is a support + live chat tool primarily for websites. Spoki is a full conversational marketing + CRM + commerce platform on WhatsApp and 5 other channels. Spoki is designed for WhatsApp outbound, not just inbound support, with 5-10x lower per-conversation pricing
TL;DR
- Intercom focus: a support + live chat tool primarily for websites
- Spoki focus: broadcasts + flows + AI agents + CRM + multichannel
- Ideal for Intercom: SaaS support teams doing inbound chat on a website. For anything else, Spoki wins.
Wann Spoki wählen
- Nicht Shopify
- Broadcasts
- CRM
- Multichannel
- EU-Betrieb
When to choose Intercom
- SaaS support teams doing inbound chat on a website
- You have an existing Intercom workflow you don’t want to migrate
Vergleich
| Feature | Spoki | Intercom |
|---|---|---|
| Fokus | Marketing + CRM + Commerce | Intercom standard |
| Ecommerce | Alle | Intercom standard |
| Broadcasts | Ja | Intercom standard |
| CRM | Ja | Intercom standard |
| Multichannel | WhatsApp, IG, SMS, E-Mail | Intercom standard |
| Data residency | EU | Intercom standard |
Preis — Spoki
Pay-as-you-go, Setup kostenlos.
Preis — Intercom
Monatsabo pro Shopify-Shop.
Migrating from Intercom to Spoki
Spoki imports Intercom contact lists and conversation logs via CSV; WhatsApp number portability in ~72h via Meta Cloud API. Dedicated onboarding specialist handles the migration end-to-end.
FAQ
Nummer behalten?
Ja, offizieller Meta-Prozess.
Nicht-Shopify?
Ja: WooCommerce, Prestashop, Magento, custom.
Sprechen Sie mit einem Spezialisten
Book a 30-min call. We’ll map your Intercom setup to Spoki and quote your migration.
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