Spoki · Comparison · spoki.com/fr/vs/intercom
Spoki vs Intercom
Intercom is a support + live chat tool primarily for websites. Spoki is a full conversational marketing + CRM + commerce platform on WhatsApp and 5 other channels. Spoki is designed for WhatsApp outbound, not just inbound support, with 5-10x lower per-conversation pricing
TL;DR
- Intercom focus: a support + live chat tool primarily for websites
- Spoki focus: broadcasts + flows + AI agents + CRM + multichannel
- Ideal for Intercom: SaaS support teams doing inbound chat on a website. For anything else, Spoki wins.
Quand choisir Spoki
- Pas sur Shopify
- Besoin de broadcasts
- Besoin de CRM
- Multicanal
- Opérations UE
When to choose Intercom
- SaaS support teams doing inbound chat on a website
- You have an existing Intercom workflow you don’t want to migrate
Comparatif
| Feature | Spoki | Intercom |
|---|---|---|
| Focus | Marketing + CRM + Commerce | Intercom standard |
| Ecommerce | Tous | Intercom standard |
| Broadcasts | Oui | Intercom standard |
| CRM | Oui | Intercom standard |
| Multicanal | WhatsApp, IG, SMS, Email | Intercom standard |
| Data residency | UE | Intercom standard |
Prix — Spoki
Pay-as-you-go, setup gratuit.
Prix — Intercom
Abonnement mensuel par boutique Shopify.
Migrating from Intercom to Spoki
Spoki imports Intercom contact lists and conversation logs via CSV; WhatsApp number portability in ~72h via Meta Cloud API. Dedicated onboarding specialist handles the migration end-to-end.
FAQ
Puis-je garder mon numéro ?
Oui, procédure officielle Meta.
Non-Shopify ?
Oui : WooCommerce, Prestashop, Magento, custom.
Parlez à un spécialiste
Book a 30-min call. We’ll map your Intercom setup to Spoki and quote your migration.
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