Spoki · Comparison · spoki.com/fr/vs/tidio
Spoki vs Tidio
Tidio is an SMB website chatbot with basic WhatsApp add-ons. Spoki is a full conversational marketing + CRM + commerce platform on WhatsApp and 5 other channels. Spoki scales from SMB to enterprise with broadcast campaigns, AI agents and a proper CRM
TL;DR
- Tidio focus: an SMB website chatbot with basic WhatsApp add-ons
- Spoki focus: broadcasts + flows + AI agents + CRM + multichannel
- Ideal for Tidio: Small websites needing a basic chat widget and simple bots. For anything else, Spoki wins.
Quand choisir Spoki
- Pas sur Shopify
- Besoin de broadcasts
- Besoin de CRM
- Multicanal
- Opérations UE
When to choose Tidio
- Small websites needing a basic chat widget and simple bots
- You have an existing Tidio workflow you don’t want to migrate
Comparatif
| Feature | Spoki | Tidio |
|---|---|---|
| Focus | Marketing + CRM + Commerce | Tidio standard |
| Ecommerce | Tous | Tidio standard |
| Broadcasts | Oui | Tidio standard |
| CRM | Oui | Tidio standard |
| Multicanal | WhatsApp, IG, SMS, Email | Tidio standard |
| Data residency | UE | Tidio standard |
Prix — Spoki
Pay-as-you-go, setup gratuit.
Prix — Tidio
Abonnement mensuel par boutique Shopify.
Migrating from Tidio to Spoki
Spoki imports Tidio contact lists and conversation logs via CSV; WhatsApp number portability in ~72h via Meta Cloud API. Dedicated onboarding specialist handles the migration end-to-end.
FAQ
Puis-je garder mon numéro ?
Oui, procédure officielle Meta.
Non-Shopify ?
Oui : WooCommerce, Prestashop, Magento, custom.
Parlez à un spécialiste
Book a 30-min call. We’ll map your Tidio setup to Spoki and quote your migration.
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