February: 5 tips to increase sales

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The month of February offers several opportunities to use WhatsApp as a marketing tool, such as Valentine’s Day, Carnival, and the Sanremo Festival. In this article, we will provide you with some tips for sending marketing messages on WhatsApp to your customers during these occasions and increase sales.

Below are the dates with the most significant events of this month, including holidays, world days, etc., so that you can be ready to take advantage of them and draw customers’ attention to your products.

4 – World Cancer Day

7 – Sanremo Festival (from 7th to 11th)

10 – Remembrance Day (Foibe victims)

14 – Valentine’s Day

17 – International Cat Day

21 – Carnival (Shrove Tuesday)

Here are some tips and ideas for using WhatsApp to improve your sales:

1. Offer product personalization

Customers love to feel unique and special. Offer them the possibility to personalize their purchases, for example with their name or a special message.

For example, if you are a jewelry company, you can offer the possibility of engraving the partner’s name on a ring or bracelet. Or, if you are a clothing company, you can offer the possibility of personalizing a garment with a message or image.

2. Suggest an original idea/gift ideas for Valentine’s Day

Send your customers a catalog with original and creative gift ideas to surprise their partner. Use the WhatsApp template button functionality to allow your customers to download the catalog of ideas designed for Him or Her.

Valentine’s Day is a perfect opportunity to celebrate love in all its forms, not just romantic love. Invite your customers to take care of themselves by giving themselves a special gift.

3. Social media contest

During the Carnival festivities, you could launch a marketing campaign that highlights the concept of “celebrating in style” by showing how the items in your e-commerce store can be used to create fun and elegant outfits for parties.

Furthermore, you could take the opportunity to create a social media contest, inviting customers to share their masked photos with a prize for the funniest mask and create a connection between the contest and your products.

Subsequently, you can strategically use this content on your social channels, planning its publication based on the needs of your audience and the performance of previous posts, in order to optimize its impact and achieve your marketing objectives.

4. Create events during the Sanremo Festival nights

Take advantage of the Sanremo Festival to create special offers and ad hoc events that attract customer attention.

For example, if you are a restaurant, you can create a menu inspired by the songs competing in the Sanremo Festival, or offer a discount on take-away menus for those who want to enjoy dinner in front of the television while watching the festival.

Furthermore, you can use your social media page to create a contest related to the festival, for example, guess the winning song and win a free dinner.

In this way, you can create a unique experience for your customers and create a connection between the festival and your business, increasing customer interest and participation.

5. Invite them to take advantage of the last sales or launch the new S/S collection

Use WhatsApp as a communication channel to remind your customers of the upcoming end of sales or to preview the new spring collection.

In this way, you can create a sense of urgency and encourage customers to make purchases before it’s too late or start buying new spring outfits.

Furthermore, you can use WhatsApp to create a waiting list for the most requested items or to offer exclusive discounts to customers who make an early purchase.

In general, the key is to build a relationship with your customers and offer them interesting and personalized content. Leverage holidays and events to create creative and engaging marketing messages.

Each month, we’ll send you our tips to make the most of these days! Increase your sales by using our tips and applying them on the WhatsApp channel.

Do you want to integrate WhatsApp Marketing into your business?

Start with a free account on  Spoki and start your first campaigns with 5 € of included credit.

Or contact us to build your winning strategy together. We are waiting for you!

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Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

Manage customer support: Multi-operator team management with ticketing system and conversation routing

Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

Spoki offers three pricing tiers: a Free plan at €0/month for basic WhatsApp support and live chat, a Service plan starting at €19/month with AI-powered customer support and unlimited automations, and a Marketing plan starting at €49/month with bulk campaigns and advanced analytics. All plans include unlimited operators at no extra cost. WhatsApp conversation fees are charged separately by Meta based on usage volume.

Is there a free trial?

Yes, Spoki offers a permanent Free plan at €0/month that includes live chat with unlimited operators, basic automations, and a ticketing system. This allows businesses to test core WhatsApp Business API features before upgrading. Paid plans start at €19/month for the Service tier and €49/month for the Marketing tier, with no long-term contracts required.

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February: 5 tips to increase sales - Spoki