Spoki System Integrator Program

Bring WhatsApp to your enterprise clients' systems. With Spoki, you're covered.

You're a system integration company and your clients want WhatsApp in their processes? With Spoki you get robust APIs, dedicated tech support and an economic model that rewards you over time.

  • Enterprise projects with dedicated solution engineer support
  • Official certification + visibility in partner network
  • Recurring revenue share on every implemented account

How it works

From application to first live project: here's the journey to becoming a Spoki System Integrator Partner.

1

Application and qualification

Fill out the form, tell us about your team and clients. We evaluate the technical and commercial fit in under 48 hours.

2

Technical onboarding and certification

Access to full documentation, dedicated sandbox, training sessions with our technical team and certification path.

3

First pilot project

Together we identify a first client and build the integration project. Our solution engineer supports you from architecture to go-live.

4

Growth and shared pipeline

After the first success, we enter co-selling mode: we flag enterprise deals, build joint case studies and grow together.

Why become a Spoki System Integrator

Not your usual partner program. Here's what you bring, what we bring — and what you both gain.

🏗️

High-value enterprise projects

Work with mid-to-large companies with dedicated integration budgets. Structured projects, not freelance micro-management.

🛠️

Advanced dedicated technical support

A Spoki solution engineer works side by side with your team. Architecture, troubleshooting and code review included.

🎓

Official Spoki certification

Become a certified System Integrator. The badge is a credibility signal for your clients and differentiates you from competitors.

💰

Recurring revenue on every project

Not just project fees: every active client generates recurring revenue share for you. The more you implement, the more you earn over time.

🧪

Sandbox and full technical documentation

Dedicated staging environment, documented APIs, webhooks, SDKs and Postman collections. Everything you need to start immediately.

🤝

Co-selling with Spoki sales team

We flag enterprise opportunities that need integration. You bring the project, we bring the deal. Win-win.

📚

Ongoing training and updates

Early access to new APIs, reserved technical webinars and shared roadmap. You're always one step ahead.

🌐

Visibility in certified partner network

Your profile in the Spoki partner directory. Enterprise clients looking for an integrator find you directly through us.

What you concretely do for your clients

As a Spoki System Integrator, you're the bridge between the platform and the client's systems. Here are the typical activities you manage:

Integration with CRM, ERP and legacy systems

Connect Spoki to the systems the client already uses. Salesforce, SAP, HubSpot, Dynamics, custom — you have the APIs and support to do it.

Enterprise WhatsApp flow design

Design complex communication workflows: multi-step, conditional, with escalation and fallback logic integrated into business processes.

Multi-department and multi-brand setup

Configure separate environments for different divisions, brands or countries of the same group. Centralized governance, distributed operations.

Migration from other WhatsApp providers

The client already has a WhatsApp provider? Manage the migration to Spoki with zero downtime. Dedicated playbook and support.

Client team training and enablement

After go-live, train the client team on Spoki usage. Training materials, live sessions and custom documentation included.

How to pitch Spoki to your clients

Example phrases you can use in proposals:

In a commercial proposal:

"We integrate WhatsApp into your existing systems via Spoki, a Meta-certified platform. No replacement of current infrastructure — we add a channel with 98% open rate."

During a technical call:

"Spoki exposes documented RESTful APIs and real-time webhooks. It integrates with your CRM in 3-6 weeks, with a dedicated staging environment and their solution engineer support."

To convince the CTO:

"It's an enterprise-grade platform: guaranteed SLAs, GDPR compliant, scalable infrastructure. You're not adding a tool — you're enabling a strategic channel in your processes."

Real use cases

Here are the types of projects our System Integrators deliver with Spoki.

PROJECT 1

Enterprise retailer with complex CRM and ERP

What you integrate with Spoki

Integrate Spoki with SAP, Salesforce or Dynamics to activate automatic WhatsApp communications: order confirmations, shipment tracking, personalized promotions — all synced with CRM data.

Result / KPI

The retailer reduces support tickets by 30% and increases repeat purchase rate with post-sale WhatsApp communications (indicative, varies by industry).

PROJECT 2

Banking / insurance group with compliance requirements

What you integrate with Spoki

Implement Spoki in a GDPR and industry-compliant architecture: transactional notifications, security alerts, policy communications — with complete audit trail and certified opt-in.

Result / KPI

WhatsApp notification read rate above 90%, vs 15-20% for email. 40% reduction in customer response time (example).

PROJECT 3

Healthcare group with multiple facilities and departments

What you integrate with Spoki

Integrate Spoki with the healthcare management system to automate appointment reminders, ready test results, pre-admission communications and post-visit follow-ups via WhatsApp.

Result / KPI

No-show reduction up to 35%. Patients confirm appointments with a tap on WhatsApp. Fewer switchboard calls, more operational efficiency.

PROJECT 4

Logistics company with complex notification flows

What you integrate with Spoki

Connect Spoki to the client's TMS or WMS to send real-time WhatsApp updates: shipment status, ETA, delivery confirmation, exception handling — with automatic escalation.

Result / KPI

The end customer receives instant updates. Customer service calls drop by 25-40%. The sender has end-to-end visibility on communication.

Is this the right program for you?

Transparency first. Here's who this program is for — and who it's not for.

It's for you if...

  • You're an IT consulting or system integration company
  • You work with enterprise or mid-large clients
  • You have a technical team with API integration skills
  • You're looking for a new service to offer existing clients
  • You want to differentiate with WhatsApp Business expertise
  • You value co-selling and shared pipeline

Probably not for you if...

  • You just want to refer contacts (→ better the Affiliate program)
  • You want to resell Spoki without technical integration (→ Reseller program)
  • You don't have a technical team or in-house developers
  • You're looking for a product to integrate in YOUR software (→ Software Vendor program)
  • Your clients are small local businesses without CRM/ERP
  • You don't have experience with integration projects

Frequently asked questions

What's the difference between System Integrator and Software Vendor?

A System Integrator implements Spoki in third-party client systems (often large enterprises) as a dedicated integration project. A Software Vendor integrates Spoki into their own software product to offer it to their customers as a native feature. In short: the SI works "per project" for their clients, the Vendor integrates Spoki "into their product".

How is this different from the Reseller or Affiliate program?

A Reseller sells Spoki as a standalone platform, managing the commercial relationship and support. An Affiliate simply refers contacts via referral link and earns a commission. A System Integrator delivers technical integration projects for their enterprise clients — it's a technical and project partnership, not just commercial.

Do I need specific technical skills?

Yes, the program is designed for teams with development and system integration skills. You don't need to be WhatsApp experts: we teach that. But you need API integration, system architecture and enterprise project management capabilities.

How long does a typical integration project take?

It depends on client complexity. A standard integration (CRM + Spoki) takes 3-6 weeks. Multi-system enterprise projects may take 2-3 months. We provide sandbox, documentation and technical support to speed up every phase.

How does the economic model work?

You have two revenue sources: the project fee (set by you with your client) and recurring revenue share on every active Spoki account you implemented. Specific revenue share details depend on volume — we discuss this during qualification.

Do I receive leads and opportunities from Spoki?

Yes, co-selling is one of the program pillars. When we receive enterprise requests that need integration, we route them to our certified System Integrators. The more projects you complete successfully, the more opportunities you receive.

Can I become a partner even if I don't have enterprise clients yet?

The program is designed for those with existing experience with enterprise or mid-large clients. If you're a consulting or development firm with technical skills but looking for your first enterprise clients, we can evaluate a gradual path together.

What kind of support do I get during projects?

You get a dedicated Spoki solution engineer who supports you on architecture and troubleshooting. Plus: direct Slack channel, full technical documentation, design review sessions and priority support. We don't leave you alone.

Apply as System Integrator

Tell us about your team and clients. We'll get back to you within 48 hours for an initial technical and commercial evaluation.

I accept the General Terms and Conditions and the processing of personal data related to the use of the Services pursuant to the Privacy Policy. *

I accept specific articles of the Client Agreement, the GDPR Data Processing Agreement, and the General Terms and Conditions. *

Response within 48 business hoursNo commitment, it's an initial evaluation

By filling out the form you agree to be contacted by the Spoki team for a partnership evaluation.

Your enterprise clients want WhatsApp. You know how to integrate it. We give you the tools.

Join the System Integrators already building enterprise WhatsApp projects with Spoki. The next one could be yours.

Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

Manage customer support: Multi-operator team management with ticketing system and conversation routing

Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

E-commerce: Shopify, WooCommerce, PrestaShop, Magento

CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

Marketing: Mailchimp, Google Sheets

Payment: Stripe, PayPal

Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

Try Spoki for Free

No credit card required

I accept the General Terms and Conditions and the processing of personal data related to the use of the Services pursuant to the Privacy Policy. *

I accept specific articles of the Client Agreement, the GDPR Data Processing Agreement, and the General Terms and Conditions. *