**Spoki** is a comprehensive **WhatsApp Business API platform** that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.\n\nWith Spoki, you can:\n\n• **Automate communications**: Send automated messages, create chatbots, and set up intelligent workflows\n\n• **Manage customer support**: Multi-operator team management with ticketing system and conversation routing\n\n• **Increase sales**: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp\n\n• **Marketing campaigns**: Send bulk messages to thousands of contacts with personalized templates\n\n• **AI-powered features**: Leverage artificial intelligence to automate responses and qualify leads 24/7\n\n• **Integrate with your tools**: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools\n\nSpoki is an **official Meta Tech Partner**, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The **WhatsApp Business App** and the **WhatsApp Business API** (used by Spoki) are two completely different solutions designed for different business needs:\n\n**WhatsApp Business App:**\n• Designed for small businesses and sole proprietors\n• Manual message management\n• Limited to 5 devices simultaneously\n• Maximum 256 contacts per broadcast\n• No automation capabilities\n• Free but with significant limitations\n• No CRM or integration support\n\n**WhatsApp Business API (Spoki):**\n• Designed for medium to large businesses\n• **Unlimited operators**: Your entire team can manage conversations simultaneously\n• **Unlimited broadcasts**: Send messages to thousands of contacts\n• **Advanced automation**: Chatbots, automatic responses, intelligent workflows\n• **CRM integration**: Connect with your existing tools (HubSpot, Salesforce, etc.)\n• **Analytics & reporting**: Detailed statistics on your communications\n• **No ban risk**: Official API approved by Meta for bulk messaging\n• **Cloud-based**: No need to keep a phone connected\n• **Multi-channel**: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with **thousands of platforms** through native integrations, Zapier, Make (Integromat), and Webhooks.\n\n**Native Integrations:**\n\n• **E-commerce**: Shopify, WooCommerce, PrestaShop, Magento\n\n• **CRM**: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign\n\n• **Marketing**: Mailchimp, Google Sheets\n\n• **Payment**: Stripe, PayPal\n\n• **Support**: Zendesk\n\n**Via Zapier/Make:**\n\nConnect to **4,000+ platforms** including:\n• Google Workspace (Sheets, Calendar, Drive)\n• Microsoft Office 365\n• Slack, Trello, Asana\n• WordPress, Webflow\n• Custom apps via API\n\n**Webhooks & API:**\n\nFull REST API for developers to build custom integrations.

Communication Channels

Name: Spoki
Brand: Spoki
Rating: 4.8 (177 reviews)

Reach your customers on their preferred channels. WhatsApp, SMS, Voice, and RCS – all unified in one powerful platform.

Core Features Included in Every Plan

Every plan includes full channel access and the essential tools to automate, integrate, and grow.

Basic Assistance

Get ongoing technical and onboarding support as part of your plan—so you're never alone on setup and operations.

Artificial Intelligence

Use smart automation, chatbots and AI-driven workflows to scale conversations and increase efficiency.

Unlimited Operators

No limits on team members: allow all your agents to work together seamlessly under the same platform.

Unlimited Automations

Create unlimited automation flows—message triggers, chat hand-offs, segmentation, integrations—without extra caps.

Unlimited Integrations

Connect seamlessly with thousands of systems and tools (CRM, eCommerce, marketing stack) to embed conversations into your ecosystem.

All Channels in One Platform

Track campaign performance, automate conversation flows (with AI), and keep a consistent customer experience across all channels: WhatsApp, Spoki Voice, Email, SMS Two-Way, SMS One-Way, RCS, Instagram and TikTok.

Official Business API

Spoki Voice

AI-powered calls

Email

AI automation

SMS Two-Way

Customer replies

SMS One-Way

Instant notifications

RCS

Rich messaging

Instagram

DM automation

TikTok

Viral reach

Choose Your Channels

Spoki integrates all major communication channels in a single platform, powered by AI and automation.

2B+

Active Users

The world's most popular messaging platform. Connect with billions of users through rich conversations, automation, and AI-powered interactions.

Spoki Voice

24/7

Availability

AI-powered voice agents that handle calls 24/7. Qualify leads, schedule appointments, and provide customer support automatically.

✓AI voice agents

✓Lead qualification

✓Appointment booking

✓Natural conversations

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Email Marketing

99%

Deliverability

Spoki Email will bring advanced email marketing capabilities integrated with WhatsApp, SMS, RCS, and Voice for true omnichannel communication.

✓Advanced email automation and workflows

✓AI-powered personalization and content

✓Drag-and-drop email builder

✓A/B testing and optimization

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SMS Two Way

Engagement

Enable real conversations via SMS. Receive replies, manage customer interactions, and automate responses with AI-powered messaging.

SMS One Way

100%

Reach

Send notifications, OTP codes, and marketing campaigns to any phone. Perfect for time-sensitive alerts that need guaranteed delivery.

RCS

The next evolution of SMS. Rich media, interactive buttons, and verified brand identity for enhanced customer engagement.

Instagram Marketing

Spoki Instagram will bring powerful DMs automation, comment-to-DM flows, and story mention responses to help you scale your Instagram engagement.

✓Automated DM responses and flows

✓Comment-to-DM automation (keyword triggers)

✓Story mention auto-replies

✓AI-powered conversation handling

Learn more

Coming Soon

TikTok Marketing

Spoki TikTok will bring powerful DMs automation and comment engagement to help you convert your TikTok audience into customers.

✓Automated DM responses and flows

✓Comment engagement automation

✓Keyword-triggered DM sequences

✓AI-powered conversation handling

Learn more

One Platform, All Channels

Manage all your communication channels from a single dashboard. Unified analytics, shared automations, and AI-powered insights across every touchpoint.

✓Unified inbox for all channels
✓Cross-channel automation workflows
✓AI-powered responses on any channel
✓Consistent customer experience
✓Real-time analytics and reporting

Ready to connect with your customers?

Start reaching your audience on every channel today. Free trial, no credit card required.

Start Free Trial View Pricing

Communication Channels