Communication Channels

Reach your customers on their preferred channels. WhatsApp, SMS, Voice, and RCS – all unified in one powerful platform.

Choose Your Channels

Spoki integrates all major communication channels in a single platform, powered by AI and automation.

WhatsApp

WhatsApp

2B+
Active Users

The world's most popular messaging platform. Connect with billions of users through rich conversations, automation, and AI-powered interactions.

✓Rich media messages
✓Product catalogs
✓Automated workflows
✓AI chatbots
Learn more
SMS

SMS

100%
Reach

Universal reach with 100% device compatibility. Perfect for time-sensitive notifications, OTP, and campaigns that need guaranteed delivery.

✓Global coverage
✓High deliverability
✓Bulk campaigns
✓Two-way messaging
Learn more
Spoki Voice

Spoki Voice

24/7
Availability

AI-powered voice agents that handle calls 24/7. Qualify leads, schedule appointments, and provide customer support automatically.

✓AI voice agents
✓Lead qualification
✓Appointment booking
✓Natural conversations
Learn more
RCS

RCS

2x
Engagement vs SMS

The next evolution of SMS. Rich media, interactive buttons, and verified brand identity for enhanced customer engagement.

✓Rich media support
✓Interactive buttons
✓Brand verification
✓Read receipts
Learn more

One Platform, All Channels

Manage all your communication channels from a single dashboard. Unified analytics, shared automations, and AI-powered insights across every touchpoint.

  • ✓Unified inbox for all channels
  • ✓Cross-channel automation workflows
  • ✓AI-powered responses on any channel
  • ✓Consistent customer experience
  • ✓Real-time analytics and reporting
Spoki
WhatsApp
SMS
Voice
RCS

Ready to connect with your customers?

Start reaching your audience on every channel today. Free trial, no credit card required.

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Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

• E-commerce: Shopify, WooCommerce, PrestaShop, Magento

• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

• Marketing: Mailchimp, Google Sheets

• Payment: Stripe, PayPal

• Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

View all FAQs

Try Spoki for free

Receive 5 euro free credit now!

Communication Channels | Spoki