The future is conversational
on WhatsApp

Traditional CRMs were built for data. Spoki is built for conversations powered by AI and designed to turn WhatsApp interactions into business growth.

Meta Product Catalog

Sync your entire product catalog with WhatsApp. Customers can browse products, check prices, and make purchases directly in the chat.

  • ✓Automatic synchronization with your e-commerce
  • ✓Real-time inventory updates
  • ✓Product images and detailed descriptions
  • ✓Direct link to checkout
WhatsApp Product Catalog
WhatsApp Orders

Orders on WhatsApp

Let your customers place orders directly on WhatsApp. Automated order management with real-time tracking and notifications.

0%

Order completion rate

Payments on WhatsApp with PayPal

Accept payments directly in WhatsApp chat through secure PayPal integration. Fast, safe, and convenient for your customers.

  • ✓Secure payment links
  • ✓Automatic payment confirmation
  • ✓Multiple payment methods supported
  • ✓Invoice generation
WhatsApp Payments
WhatsApp Support

Customer Support in Chat

Provide instant customer support on WhatsApp. Manage all support requests from a single dashboard with advanced ticketing system.

  • ✓Unified inbox for all conversations
  • ✓Quick replies and templates
  • ✓Conversation history
  • ✓Customer satisfaction surveys

AI-Powered WhatsApp

Leverage artificial intelligence to automate conversations, understand customer intent, and provide personalized responses 24/7.

🤖

Intelligent Chatbot

Automated responses powered by AI that understand natural language

🎯

Intent Recognition

AI understands what customers want and routes them appropriately

⚡

Instant Responses

24/7 availability with instant, accurate responses

Multi-Operator Management

Manage your team efficiently with role-based access, conversation assignment, and performance tracking.

  • ✓Assign conversations to specific operators
  • ✓Team performance dashboard
  • ✓Role-based permissions
  • ✓Internal notes and collaboration

Advanced Automation

Create powerful automation workflows with visual builder. Trigger actions based on customer behavior and responses.

  • ✓Visual workflow builder
  • ✓Conditional logic and branching
  • ✓Time-based triggers
  • ✓Event-based automation

Massive Campaigns

Overcome the 256 contact limit of broadcast lists. Send campaigns to unlimited contacts with advanced segmentation and scheduling.

∞

Unlimited contacts

No more 256 contact limit

Massive Campaigns

WhatsApp Business + API Synchronization

Use both WhatsApp Business and WhatsApp API simultaneously. Keep your historic phone number and sync all chat history.

WhatsApp Business

  • ✓Keep your historic number
  • ✓Personal touch
  • ✓Mobile app access

WhatsApp API

  • ✓Unlimited automation
  • ✓Multiple operators
  • ✓Advanced integrations

Exceptional Return on Investment

21x

ROAS

For every euro invested in Spoki, our customers generate 21€ in revenue. Real data from real businesses.

Abandoned Cart Recovery

Automatically recover abandoned carts with personalized WhatsApp messages. Send reminders, offer discounts, and guide customers back to checkout.

+0%

Cart recovery rate

OTP Authentication

Secure user authentication with One-Time Password (OTP) codes sent via WhatsApp. Fast, secure, and user-friendly verification.

  • ✓Instant code delivery
  • ✓Higher open rates than SMS
  • ✓Reduce authentication friction
  • ✓Customizable message templates

Ready to transform your WhatsApp communication?

Start your free trial today and discover the power of Spoki for WhatsApp Business.

Start Free Trial

Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

• E-commerce: Shopify, WooCommerce, PrestaShop, Magento

• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

• Marketing: Mailchimp, Google Sheets

• Payment: Stripe, PayPal

• Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

View all FAQs

Try Spoki for free

Receive 5 euro free credit now!

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