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Ecommerce Checklist – Everything You Need to Sell Online in 2026

April 9, 2026
Cesena, Italy - Online

Spoki is participating in Ecommerce Checklist, the practical event dedicated to those who want to optimize their online shop with concrete tools and proven strategies. An event designed for e-commerce managers, digital entrepreneurs, and marketers looking for operational answers on conversion rates, logistics, customer care, and automation — not theory, but actions to implement immediately.

Why Ecommerce Checklist is a Key Event

In 2026, competitive advantage in e-commerce is not built solely on the offer, but on the ability to execute better: faster processes, more personalized communications, more consistent experiences at every touchpoint.

Key Topics

  • •Conversion Optimization: Reducing cart abandonment and increasing average order value
  • •Customer Retention: Tools and strategies to retain already acquired customers
  • •Automation: How to streamline daily operations without losing the human touch

Spoki at Ecommerce Checklist: WhatsApp as a Growth Driver

Spoki demonstrates how WhatsApp is one of the channels with the highest ROI for e-commerce in 2026:

What We Offer

  • •Abandoned cart recovery: WhatsApp automations that re-engage the user at the right moments with the right message
  • •Transactional notifications: Order confirmations, shipping updates, and review requests via WhatsApp
  • •Post-purchase campaigns: Personalized upsell and cross-sell flows based on purchase history

Want to add WhatsApp to your growth checklist? Come find us.

Let's Build the Future of Conversational Marketing Together

Visit Us or Become a Speaker

Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

Spoki offers three pricing tiers: a Free plan at €0/month for basic WhatsApp support and live chat, a Service plan starting at €19/month with AI-powered customer support and unlimited automations, and a Marketing plan starting at €49/month with bulk campaigns and advanced analytics. All plans include unlimited operators at no extra cost. WhatsApp conversation fees are charged separately by Meta based on usage volume.

Is there a free trial?

Yes, Spoki offers a permanent Free plan at €0/month that includes live chat with unlimited operators, basic automations, and a ticketing system. This allows businesses to test core WhatsApp Business API features before upgrading. Paid plans start at €19/month for the Service tier and €49/month for the Marketing tier, with no long-term contracts required.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

• E-commerce: Shopify, WooCommerce, PrestaShop, Magento

• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

• Marketing: Mailchimp, Google Sheets

• Payment: Stripe, PayPal

• Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

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