Brand Guidelines

Everything you need to represent Spoki consistently.

Concept

Our logo

Spoki logo

The logo represents communication as the engine of connection and growth. The name "spoki" is derived from the word "spoken", signifying the human act of communicating.

The speech-bubble symbol reinforces the brand's conversational DNA. It represents dialogue, exchange, and the messages that lead to real relationships and real revenue — turning conversations into meaningful business outcomes.

Color & Usage

Color variation

To ensure clarity and consistency, the Spoki logo may be used in three approved color treatments:

Positive — Black on White

Positive — Black on White

The primary version. Use the black logo on white or light backgrounds for maximum legibility.

Brand Background — Black on Green

Brand Background — Black on Green

On Spoki's green, the logo must always appear in black. This preserves contrast and reinforces the brand's core color pairing.

Negative — White on Dark

Negative — White on Dark

Use the white logo on black or dark backgrounds to maintain visibility when the positive version is not suitable.

Icon

The icon

The Spoki icon is the speech-bubble mark on its own. Use it where space is tight or as an avatar or favicon. It works in circular and semi-square containers across three color treatments.

Chip

Spoki in chip

For compact contexts — badges, tags, navigation chips — the full wordmark sits inside a rounded pill. Keep the black logo on green and light chips; use the white logo on the black chip.

Safe Zone

Safe Zone

Logo safe zone
Icon safe zone

The safe zone prevents characters, images or other graphic elements from interfering with the readability of our logo.

No graphic element must approach the border around the logo. This space is determined by 60% of the height of the logo on each side.

Measure the free space for the primary mark by the height of the letter S.

Do's & Don'ts

Do's & Don'ts

A few rules keep the logo consistent and legible everywhere.

Do

Black on white

Black on white

Black on green

Black on green

White on dark

White on dark

Don't

No green logo on white

No green logo on white

No white logo on green

No white logo on green

Don't distort the logo

Don't distort the logo

spokiDon't reorder the icon before the text

Don't reorder the icon before the text

Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

Manage customer support: Multi-operator team management with ticketing system and conversation routing

Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

Spoki offers three pricing tiers: a Free plan at €0/month for basic WhatsApp support and live chat, a Service plan starting at €19/month with AI-powered customer support and unlimited automations, and a Marketing plan starting at €49/month with bulk campaigns and advanced analytics. All plans include unlimited operators at no extra cost. WhatsApp conversation fees are charged separately by Meta based on usage volume.

Is there a free trial?

Yes, Spoki offers a permanent Free plan at €0/month that includes live chat with unlimited operators, basic automations, and a ticketing system. This allows businesses to test core WhatsApp Business API features before upgrading. Paid plans start at €19/month for the Service tier and €49/month for the Marketing tier, with no long-term contracts required.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

E-commerce: Shopify, WooCommerce, PrestaShop, Magento

CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

Marketing: Mailchimp, Google Sheets

Payment: Stripe, PayPal

Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

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