Industries

Vertical solutions for every type of business

A Horizontal Partner with Vertical Experience

Spoki is a powerful, flexible platform that adapts to any business model. With extensive experience across 18+ industries, we understand the unique communication needs of each sector.

Universal Platform

A single platform that works for all industries, with the flexibility to customize workflows, automations, and integrations to your specific needs.

Industry Expertise

Years of experience working with businesses from diverse sectors means we understand your challenges and have proven solutions ready to deploy.

Scalable for Growth

Whether you're a small local business or a large enterprise, Spoki scales with you while maintaining the same level of service and quality.

Ready to Transform Your Industry Communication?

Discover how Spoki can help your business communicate more effectively with customers.

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Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

ā€¢ Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

ā€¢ Manage customer support: Multi-operator team management with ticketing system and conversation routing

ā€¢ Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

ā€¢ Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

ā€¢ AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

ā€¢ Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: ā€¢ Designed for small businesses and sole proprietors ā€¢ Manual message management ā€¢ Limited to 5 devices simultaneously ā€¢ Maximum 256 contacts per broadcast ā€¢ No automation capabilities ā€¢ Free but with significant limitations ā€¢ No CRM or integration support

WhatsApp Business API (Spoki): ā€¢ Designed for medium to large businesses ā€¢ Unlimited operators: Your entire team can manage conversations simultaneously ā€¢ Unlimited broadcasts: Send messages to thousands of contacts ā€¢ Advanced automation: Chatbots, automatic responses, intelligent workflows ā€¢ CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) ā€¢ Analytics & reporting: Detailed statistics on your communications ā€¢ No ban risk: Official API approved by Meta for bulk messaging ā€¢ Cloud-based: No need to keep a phone connected ā€¢ Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

ā€¢ E-commerce: Shopify, WooCommerce, PrestaShop, Magento

ā€¢ CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

ā€¢ Marketing: Mailchimp, Google Sheets

ā€¢ Payment: Stripe, PayPal

ā€¢ Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: ā€¢ Google Workspace (Sheets, Calendar, Drive) ā€¢ Microsoft Office 365 ā€¢ Slack, Trello, Asana ā€¢ WordPress, Webflow ā€¢ Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

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Industries | Spoki