eCommerce Food Conference – The vertical event for online food
Spoki will be present at the Ecommerce Food Conference, the most important vertical event in Italy entirely dedicated to online sales of food products. In a sector where product freshness and service speed are everything, digital communication plays a decisive role in a brand's success. The conference brings together producers, retailers, marketplaces, and technology providers to explore the logistical, regulatory, and marketing challenges specific to the Food & Beverage world.
Why the Ecommerce Food Conference is vital for the sector
The online food market requires a unique approach compared to other sectors:
Specific challenges of online food
- •Extreme Customer Loyalty: Food is a recurring expense; retaining customers means guaranteeing constant revenue
- •Urgency Management: Communicating order and delivery status in real-time is fundamental for quality perception
- •Offer Personalization: Recommending products based on users' tastes and diets drastically increases average cart value
Spoki for Ecommerce Food: from cart to table
Spoki supports food companies by improving the shopping experience through the most intimate and direct channel:
What we offer
- •Order and Delivery Management: We automate shipping notifications and order confirmations on WhatsApp, drastically reducing calls to customer service
- •Simplified Reordering: We create automated campaigns based on purchase recurrence, allowing customers to reorder with a simple "Yes"
- •Real-Time Assistance: We instantly resolve doubts about ingredients or allergens, increasing user trust at checkout
Want to make your food communication as fast as home delivery? Let's meet at the fair!