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Marketing

VIP Customer List

Create an exclusive VIP customer list on WhatsApp to send exclusive promotions and increase brand loyalty.

VIP Customer List

The Challenge

Your most loyal customers deserve special treatment, but managing VIP lists via email doesn't guarantee messages are read. You need a more direct and personal channel.

How It Works on WhatsApp

VIP Customer Selection

Identify your most loyal customers based on purchase history, frequency, and average order value.

Exclusive Invitation

Invite selected customers to join the VIP WhatsApp list with exclusive benefits.

Premium Content

Send product previews, exclusive discounts, and early access to sales.

Continuous Engagement

Maintain contact with valuable content to increase Brand Awareness.

Example Conversation

🛍️

ShopBot

Online

Message

Business Impact

+45%
VIP customer retention
3x
Average order value
98%
Message read rate
+60%
Brand Awareness

Customization Options

Adapt this solution for your VIP customers:

  • Custom criteria for VIP selection
  • Membership levels (Gold, Platinum, Diamond)
  • Early access to new products
  • Exclusive virtual or physical events
  • Integrated points program
  • Personalized one-to-one communication

Ready to Pamper Your VIP Customers?

Create an exclusive list and retain your best customers on WhatsApp.

Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

• E-commerce: Shopify, WooCommerce, PrestaShop, Magento

• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

• Marketing: Mailchimp, Google Sheets

• Payment: Stripe, PayPal

• Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

View all FAQs

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