Legal Hub
Spoki's contracts, policies and legally required information in one place, with versions and history. Spoki is operated by NextAI Srl.
Customers
General Terms, AUP, DPA, Client Agreement, SLA and the Numbering Service conditions.
Partners
Overview of the partner programme and the shared documents that apply to partners too.
Documents in force
This is where NextAI publishes the documents of the Spoki contractual framework, the list of sub-processors and contractual notices, as provided for in the Client Agreement. Every document shows its version and dates, and previous versions remain available.
- General TermsSandbox and Free Planv1.0-26In force from 11/09/2026
- Acceptable Use Policy (AUP)Anyone using the platformv1.0-26In force from 11/09/2026
- Data Processing Agreement (DPA)New customersv1.0-26In force from 11/21/2026
- Client AgreementCustomers on a paid Planv1.0-26In force from 11/09/2026
- SLA AnnexCustomers on a paid Planv1.0-26In force from 11/09/2026
- Special Conditions: Numbering ServiceCustomers activating a virtual Numberv1.0-26In force from 11/09/2026
- Privacy PolicyVisitors, users and contactsBeing prepared
- Cookie PolicyWebsite visitorsBeing prepared
Documents are published in Italian, English and Spanish. The Italian text prevails. The English and Spanish versions are translations provided for convenience.
Shared by everyone
A single version, valid for customers and partners.