New features available on Spoki

With Spoki, increasing your product sales by 30% on WhatsApp will be as simple as sending a message. Discover how the latest features can transform your business and improve your relationship with your customers.

🚀 Flow Builder:

The new Flow Builder allows you to create automated and personalized flows for each stage of the Customer Journey. This tool allows you to scale communication, making every interaction authentic and profitable. Thanks to the ability to customize each flow, the efficiency and satisfaction of your customers will be significantly improved.

📲 Catalogue Link:

With the Catalogue Link, which integrates the Meta catalogue into Spoki, you can showcase your products directly in chat, allowing customers to choose and order the ones they prefer, or ask for more information, all without leaving the conversation. This makes purchasing easier and more immediate, increasing sales and improving the shopping experience.

💳 Payment Link:

Payment is made directly on WhatsApp, through Spoki’s integration with PayPal, creating a conversational commerce experience that takes your company into the future. Spoki simplifies payments by integrating PayPal directly into your WhatsApp communications. You can add personalized payment links in automations, facilitating secure and fast transactions. This innovative method makes sales management more efficient.

🤖 Spoki AI:

But there’s more. Thanks to Spoki’s artificial intelligence, you can guide your customers throughout their customer journey with automatic replies from the AI Chatbot based on your FAQs, ensuring timely and accurate support. And no matter where your customers are, with instant message translation, your company can communicate in any language, making it international in just a few clicks. Spoki’s new Artificial Intelligence can be trained and shaped according to the specific needs of your business. Add custom instructions to refine the AI’s responses, ensuring accurate and efficient customer support. This makes your customer service more responsive and personalized.

📈 Static Segmentation:

With static segmentation, you can filter contact lists using advanced searches and combining different filters. This allows you to create custom segments of contacts to communicate with in a targeted way, improving the accuracy of your marketing campaigns.

🛒 Shopify:

Spoki integrates seamlessly with Shopify, displaying the cart icon in the WhatsApp chat, linked to the Meta product catalog. In addition, the new dynamic field “SHOPIFY_SHIPPING_ADDRESS” in templates from Shopify makes orders even smoother.

And we don’t want to stop there: in addition to integration with Shopify, where customers can see the cart icon in the chat and make purchases smoothly, Spoki integrates with over 4,000 marketing automation tools, CRMs, CMSs, and more.

📨 First message response trigger:

You can set up an automation to send a message to a customer when they start a new conversation. This allows you to maintain timely contact and improve interaction with customers.

And that’s not all… 🥱

Other innovative features are coming soon and we will explore them in more detail in future articles, so don’t miss them!

Conclusion

Spoki’s new features are designed to improve every aspect of your interactions with customers on WhatsApp. From showing products directly in chat with the Catalog Link, to managing payments securely with the Payment Link, to using artificial intelligence for automatic and accurate responses, Spoki revolutionizes the way businesses communicate and sell. Thanks to the Flow Builder and Static Segmentation, you can create personalized experiences for each customer, increasing the efficiency and sales of your business.

Do you want to integrate WhatsApp Marketing into your business?

Start with a free account on  Spoki and start your first campaigns with 5€ of included credit.

Or contact us to build your winning strategy together. We are waiting for you!