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Product Recalls and Workshop Service
Send important communications for product recalls and workshop services required for customers.
The Challenge
Product recalls require high response rates. Certified mail is expensive and emails are often ignored. Customer safety is the priority.
How It Works on WhatsApp
Recall Notification
Send immediate notification to affected customers with details and urgency.
Complete Information
Provide all recall information: reason, risks, solution.
Service Booking
Customer can book the workshop service directly from the message.
Reminder and Confirmation
Send appointment reminder and confirmation of completed service.
Example Conversation
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AutoBot
Online
Message
Business Impact
98%
Read rate
+60%
Response rate
-80%
Communication costs
100%
Traceability
Customization Options
Adapt this solution to your needs:
- VIN-specific recalls
- Severity priority
- Automatic multi-reminders
- Completion confirmation
- Compliance reports
- OEM integration
Ready to Handle Recalls Effectively?
Communicate product recalls with 98% read rate.