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Sales & Service

Automotive

Transform dealership and workshop communication with WhatsApp automation. From lead follow-up to service reminders, engage customers at every touchpoint.

Automotive

The Challenge

Automotive businesses face long response times, scattered leads, and manual notification processes. Customers expect immediate responses when inquiring about vehicles or scheduling service. Traditional communication methods create friction and missed opportunities.

How It Works on WhatsApp

Lead Capture & Qualification

Automatically capture leads from ads, website, or walk-ins. The AI qualifies leads by asking about preferences: new/used, budget, vehicle type.

Automated Follow-up

Send personalized follow-ups based on customer interests. Schedule test drives, share vehicle details, and answer common questions automatically.

Service Notifications

Automate maintenance reminders, service appointments, and delivery notifications. Keep customers informed throughout the service process.

Smart Routing

Route conversations to the right team: sales for new inquiries, service for maintenance requests. Ensure fast, relevant responses.

Example Conversation

🚗

AutoBot

Online

Message

Business Impact

+30%
Revenue increase
93%
Message open rate
56%
Interaction rate
50%
Faster response time

Customization Options

Adapt this solution to your dealership or workshop needs:

  • Vehicle inventory integration
  • Service scheduling automation
  • Customer segmentation (new, used, NLT)
  • Sales vs. service routing
  • Test drive booking flows
  • Post-purchase follow-up sequences

Ready to Transform Your Dealership?

Start automating your automotive customer communications today.

Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

• E-commerce: Shopify, WooCommerce, PrestaShop, Magento

• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

• Marketing: Mailchimp, Google Sheets

• Payment: Stripe, PayPal

• Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

View all FAQs

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