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🤝
Client Relations

Services & B2B

Build lasting client relationships with automated onboarding, appointment scheduling, and personalized support via WhatsApp.

Services & B2B

The Challenge

Service businesses and B2B companies need to maintain long-term relationships, streamline onboarding, and provide highly personalized experiences. Traditional communication methods are slow and impersonal for professional services.

How It Works on WhatsApp

Client Onboarding

Automate welcome sequences, document collection, and setup instructions. Guide new clients through your process effortlessly.

Appointment Scheduling

Let clients book consultations, meetings, and follow-ups directly via WhatsApp. Sync with your calendar and send automatic reminders.

FAQ & Support

Handle common questions automatically with AI. Provide instant answers about services, pricing, and processes 24/7.

Relationship Nurturing

Send personalized updates, industry insights, and check-ins. Keep clients engaged and informed throughout the relationship.

Example Conversation

🤝

BusinessBot

Online

Message

Business Impact

X10
ROAS on campaigns
70%
Faster onboarding
24/7
Client support
50%
Admin time saved

Customization Options

Adapt to your service or B2B business:

  • Client onboarding sequences
  • Appointment booking flows
  • Document request automation
  • Industry-specific FAQ bots
  • Contract and proposal delivery
  • Renewal and upsell campaigns

Ready to Strengthen Client Relationships?

Start building better B2B experiences on WhatsApp.

Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

• E-commerce: Shopify, WooCommerce, PrestaShop, Magento

• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

• Marketing: Mailchimp, Google Sheets

• Payment: Stripe, PayPal

• Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

View all FAQs

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Receive 5 euro free credit now!

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Spoki vs Competitors

  • Spoki vs CallBell
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  • Spoki vs Hilos
  • Spoki vs Infobip
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  • Ideal for SMB
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