Artificial Intelligence

AI Order Completion

Guide customers to complete their purchases with AI assistance

Reduce cart abandonment with an AI assistant that helps customers complete their orders. Answer questions, solve issues, and remove friction from the checkout process in real-time.

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Order Complete

Order #ORD-2847

Payment received
Order confirmed
Shipping arranged

Customer

M
Maria R.
Order completed ✓
Confirmation sent
Processed in 12s

What is Spoki AI Order Completion?

Spoki AI Order Completion lets the Sales AI Agent close an order end-to-end inside WhatsApp: the agent gathers product, quantity, shipping and billing data, sends the payment link, confirms the transaction and triggers post-purchase follow-up — the buyer never leaves the chat thread.

FAQ

  • Which payment providers does AI Order Completion support?

    Stripe, PayPal, Klarna, Satispay and any provider exposed by your Shopify/WooCommerce checkout.

  • Does the buyer leave WhatsApp to pay?

    No — payment link opens a hosted checkout page; the order confirmation is delivered back into the same WhatsApp thread.

  • Is this just a checkout link or a real ordering flow?

    Real ordering flow. The AI agent qualifies the buyer, recommends the SKU, takes shipping data, sends payment, confirms and follows up.

Key Benefits

Reduce Abandonment

AI intervenes when customers hesitate

Answer Questions

Instantly address concerns about shipping, returns, etc.

Smooth Checkout

Guide customers step-by-step through purchase

How It Works

1

Configure Triggers

Set when AI should offer completion help

2

Train Responses

Add FAQs and common objection handlers

3

Close More Sales

AI helps customers complete purchases

Related Use Cases

Discover how businesses use this feature

Related Features

Explore other features in this category

Ready to get started?

Start your free trial today and see how this feature can transform your business.

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Frequently Asked Questions

How many features does Spoki offer?

Spoki includes 50+ features across marketing automation, customer support, sales enablement, and AI. Key capabilities include bulk messaging, chatbot builder, drag-and-drop flow builder, team inbox, abandoned cart recovery, payment collection, and AI agents — all accessible from a single dashboard.

Do I need technical skills to use Spoki?

No. Spoki is designed for marketing and support teams with zero coding skills. The visual flow builder uses drag-and-drop logic, templates are pre-built, and integrations connect in a few clicks via Zapier or Make. Developers can use the REST API and webhooks for custom setups.

Which AI features are included?

Spoki includes AI-powered chatbots for 24/7 customer support, automatic lead qualification, smart reply suggestions, sentiment analysis, and AI agents that can handle complex multi-turn conversations. AI features are available on Service and Marketing plans.

Can I automate WhatsApp messages with Spoki?

Yes. Spoki's automation engine lets you create unlimited workflows triggered by events like form submissions, cart abandonment, payment confirmations, or scheduled times. Each workflow can include conditional logic, delays, A/B tests, and multi-channel actions across WhatsApp, SMS, and email.

What reporting and analytics does Spoki provide?

Spoki provides real-time dashboards tracking message delivery rates, open rates (typically 98%), click-through rates, conversion rates, and ROI per campaign. You can segment data by channel, campaign, operator, and time period. Advanced analytics are available on the Marketing plan.

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