Elevate Telco Customer Experience with WhatsApp
WhatsApp
CUSTOMER SERVICE – BILLING – SUPPORT
Connect with subscribers through instant service notifications, billing updates, and real-time customer support on WhatsApp.

Message
Open Rate
Customer
Satisfaction
Support
Costs
Query
Resolution
Try Spoki Free for Telco
NO CREDIT CARD REQUIRED
How Telco Companies Use WhatsApp with Spoki
Service Activation
Instant notifications for service activation and plan changes.
Billing Notifications
Automated billing alerts and payment reminders.
Technical Support
Real-time troubleshooting and network issue updates.
Usage Alerts
Data usage notifications and roaming alerts.
Upselling & Offers
Personalized plan upgrades and exclusive offers.
24/7 Customer Care
Instant support for account and service inquiries.
Make WhatsApp Your Telco Service Channel
WhatsApp is the most used communication channel by your customers and it's on this channel that companies today must develop their business.
Here's what telecommunications companies achieve with Spoki:
- •Send WhatsApp Campaigns
- •Automate and Schedule WhatsApp messages
- •Integrate WhatsApp with E-commerce, CRM
- •Create WhatsApp Chatbots
- •Manage WhatsApp chats 24/7 with AI
150+ Telco Providers are serving customers with Spoki
Key Features for Telco
AI Customer Assistant
Automated responses for common telco queries.
Omnichannel Support
Integrate WhatsApp with your CRM and support systems.
Customer Segmentation
Target subscribers by plan, usage, and preferences.
Performance Analytics
Track support metrics and customer satisfaction.
Try Spoki for Free
The WhatsApp Platform for Telecommunications
Spoki helps telco operators deliver exceptional customer service, reduce support costs, and increase customer satisfaction through WhatsApp.
AI Support Agent for Your Telco
Let AI handle billing inquiries, plan recommendations, and technical support - providing instant assistance to subscribers 24/7.
Connect WhatsApp with your
Telco CRM & Billing Systems
Try Spoki Free for Telco
NO CREDIT CARD REQUIRED