📡Telco & Telecommunications

Elevate Telco Customer Experience with WhatsApp WhatsAppWhatsApp

CUSTOMER SERVICE – BILLING – SUPPORT

Connect with subscribers through instant service notifications, billing updates, and real-time customer support on WhatsApp.

WhatsApp for Telco & Telecommunications
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Satisfaction

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Support

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Try Spoki Free for Telco

NO CREDIT CARD REQUIRED

How Telco Companies Use WhatsApp with Spoki

📱

Service Activation

Instant notifications for service activation and plan changes.

💰

Billing Notifications

Automated billing alerts and payment reminders.

🔧

Technical Support

Real-time troubleshooting and network issue updates.

📊

Usage Alerts

Data usage notifications and roaming alerts.

🎁

Upselling & Offers

Personalized plan upgrades and exclusive offers.

💬

24/7 Customer Care

Instant support for account and service inquiries.

Make WhatsApp Your Telco Service Channel

WhatsApp is the most used communication channel by your customers and it's on this channel that companies today must develop their business.

Here's what telecommunications companies achieve with Spoki:

  • Send WhatsApp Campaigns
  • Automate and Schedule WhatsApp messages
  • Integrate WhatsApp with E-commerce, CRM
  • Create WhatsApp Chatbots
  • Manage WhatsApp chats 24/7 with AI

150+ Telco Providers are serving customers with Spoki

Key Features for Telco

🤖

AI Customer Assistant

Automated responses for common telco queries.

📞

Omnichannel Support

Integrate WhatsApp with your CRM and support systems.

🎯

Customer Segmentation

Target subscribers by plan, usage, and preferences.

📈

Performance Analytics

Track support metrics and customer satisfaction.

The WhatsApp Platform for Telecommunications

Spoki helps telco operators deliver exceptional customer service, reduce support costs, and increase customer satisfaction through WhatsApp.

AI Support Agent for Your Telco

Let AI handle billing inquiries, plan recommendations, and technical support - providing instant assistance to subscribers 24/7.

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Connect WhatsApp with your
Telco CRM & Billing Systems

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HubSpot
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ActiveCampaign
PrestaShop
Shopify
Zapier
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WhatsApp Marketing for Telco & Telecommunications | Spoki