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Sell every seat

AI Voice Agent for Event Organizers — Ticketing & Attendee Questions by Phone

Answer ticketing questions, process phone orders, and handle attendee requests automatically — right up until doors open.

Spoki Voice for Events

The Challenge

Ticketing questions and last-minute changes spike in the days before an event, exactly when organizers are buried in logistics. Attendees who can't get a quick answer about tickets, parking, or accessibility often just don't show up.

How It Works

Attendee calls in
Spoki Voice answers instantly for ticket, schedule, and venue questions.
Checks live ticket availability
Spoki Voice looks up remaining capacity, pricing tiers, and event details in real time.
Processes the request
Ticket purchases, transfers, and simple changes are handled directly on the call.
Special requests reach your team
Accessibility needs, group bookings, and sponsor inquiries are routed with full context.

Example

Spoki Voice

Sell every seat

Hi, are there any VIP tickets left for Saturday's conference?
Let me check... yes, 4 VIP tickets are left at €150 each. Would you like me to book one for you?
Yes, one please.
Done — I'll text you the payment link and your ticket confirmation.

Business Impact

0
Ticketing calls missed pre-event
24/7
Booking availability right up to the event
60%
Ticket purchases completed without staff
<20s
Average time to check availability

Customization Options

Adapt Spoki Voice to how your event is ticketed and run:

  • Ticketing platform and capacity sync
  • Pricing tiers and promo codes
  • Accessibility and special-request routing
  • Group booking and sponsor inquiry handling
  • Multi-language support
  • Sync with your event management system

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Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

Spoki offers three pricing tiers: a Free plan at €0/month for basic WhatsApp support and live chat, a Service plan starting at €19/month with AI-powered customer support and unlimited automations, and a Marketing plan starting at €49/month with bulk campaigns and advanced analytics. All plans include unlimited operators at no extra cost. WhatsApp conversation fees are charged separately by Meta based on usage volume.

Is there a free trial?

Yes, Spoki offers a permanent Free plan at €0/month that includes live chat with unlimited operators, basic automations, and a ticketing system. This allows businesses to test core WhatsApp Business API features before upgrading. Paid plans start at €19/month for the Service tier and €49/month for the Marketing tier, with no long-term contracts required.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

• E-commerce: Shopify, WooCommerce, PrestaShop, Magento

• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

• Marketing: Mailchimp, Google Sheets

• Payment: Stripe, PayPal

• Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

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