Integrate WhatsApp with Shopify for Automations and Customer Communications

Enrich your ecommerce ecosystem by combining the unique benefits of Shopify with WhatsApp and Spoki's ability to create authentic and lasting relationships with your customers.

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Shopify + WhatsApp

Seamless integration for automated ecommerce communications

Why Shopify + Spoki works like magic

Transform your ecommerce experience with seamless WhatsApp integration.

A different eCommerce experience

Through Shopify and Spoki's WhatsApp, you will transform your customer service with immediate and relevant communications, strengthening the connection and improving their online shopping experience.

Advanced Communication Personalization

The integration allows you to send personalized and automated messages based on user actions on Shopify, such as order confirmations and shipping updates, enriching the customer experience with timely and valuable information.

Optimization of Sales Processes

Automating order and support communications on WhatsApp reduces the operational burden, giving you the opportunity to dedicate yourself to tasks with higher added value.

What this integration does

The adoption of Spoki in combination with Shopify not only optimizes store management and improves sales operations but also creates a direct communication bridge with customers, enhancing every aspect of the e-commerce experience with a tangible impact on satisfaction and loyalty.

How it works

1

Connect

Link your Shopify store to Spoki in the integrations settings.

2

Configure

Set up automation rules for orders, shipping, and customer communications.

3

Automate

Enable automated WhatsApp messages for order confirmations, shipping updates, and more.

Integration Flow
Trigger Event
New Order
Spoki Automation
Send WhatsApp
Customer
Receives Message

Configuration | Integrate Spoki and WhatsApp with Shopify

Spoki allows you to connect Shopify so you can contact your customers using the WhatsApp channel and update them:
  • on the status and updates of orders;
  • send tracking number to monitor the shipment;
  • any other communication you want to send to your customer;
  • much more.
To start your first automations, follow the Shopify integration setup guide. You can also watch the Shopify integration training video.

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