Artificial Intelligence

AI Auto Translation

Real-time multilingual chat translation

Communicate with customers in any language. AI automatically translates incoming messages and your replies in real-time, breaking language barriers effortlessly.

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Auto Translation
ItalianEnglish
Original

Ciao! Vorrei sapere quando arriverà il mio ordine. Potete aiutarmi?

Translated

Hi! I would like to know when my order will arrive. Can you help me?

Auto-translated ✓
32 languages
Accuracy: 98%

Key Benefits

Real-Time

Instant translation as messages arrive

Bidirectional

Both incoming and outgoing messages translated

Natural Quality

AI produces human-quality translations

How It Works

1

Enable Translation

Turn on auto-translation in conversation

2

Detect Language

AI identifies customer's language

3

Translate Seamlessly

Messages translated in both directions

Related Use Cases

Discover how businesses use this feature

Related Features

Explore other features in this category

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Frequently Asked Questions

How many features does Spoki offer?

Spoki includes 50+ features across marketing automation, customer support, sales enablement, and AI. Key capabilities include bulk messaging, chatbot builder, drag-and-drop flow builder, team inbox, abandoned cart recovery, payment collection, and AI agents — all accessible from a single dashboard.

Do I need technical skills to use Spoki?

No. Spoki is designed for marketing and support teams with zero coding skills. The visual flow builder uses drag-and-drop logic, templates are pre-built, and integrations connect in a few clicks via Zapier or Make. Developers can use the REST API and webhooks for custom setups.

Which AI features are included?

Spoki includes AI-powered chatbots for 24/7 customer support, automatic lead qualification, smart reply suggestions, sentiment analysis, and AI agents that can handle complex multi-turn conversations. AI features are available on Service and Marketing plans.

Can I automate WhatsApp messages with Spoki?

Yes. Spoki's automation engine lets you create unlimited workflows triggered by events like form submissions, cart abandonment, payment confirmations, or scheduled times. Each workflow can include conditional logic, delays, A/B tests, and multi-channel actions across WhatsApp, SMS, and email.

What reporting and analytics does Spoki provide?

Spoki provides real-time dashboards tracking message delivery rates, open rates (typically 98%), click-through rates, conversion rates, and ROI per campaign. You can segment data by channel, campaign, operator, and time period. Advanced analytics are available on the Marketing plan.

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