AI Voice Dialer for Customer Care 24/7

Intelligent Customer CareAvailable 24/7

Outbound Voice Automation meets inbound customer care. Spoki's AI Voice Dialer resolves 70% of customer requests automatically, 24/7, with empathy and full CRM context, the same Predictive Power Dialer that powers your outbound campaigns.

70%
Requests Resolved
24/7
Always Available
90%
Customer Satisfaction
A
B
C
+
Join 4,500+ companies automating customer care with AI

Try a Spoki Voice Agent for Free

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How the AI Voice Dialer handles customer care

Outbound Voice Automation for inbound support in 4 simple steps

1

Customer Contacts

Customer calls or messages with a question or issue

2

AI Understands

Natural language AI analyzes the request and identifies the issue

3

Resolves or Routes

AI provides solution or escalates to human agent if needed

4

Logs & Learns

Every interaction is logged and AI improves over time

The Transformation is Real

See what changes when you automate customer care

Without Spoki Voice

  • Long wait times for customers
  • High support team costs
  • Limited availability (9-5 only)
  • Inconsistent service quality
  • Frustrated customers and agents

With Spoki Voice

  • Instant response, zero wait time
  • 70% cost reduction on support
  • 24/7/365 availability
  • Consistent, empathetic responses
  • 90% customer satisfaction

Over 4,500 companies trust Spoki

Spoki is the leader in conversational marketing with WhatsApp, SMS and Voice

Macingo
SKON
Unipegaso
Tuacar
Doppelganger
Zuiki
Pegaso

Hear AI Customer Care in Action

Real conversations where Spoki Voice resolves customer issues

Customer Support Call

AI handles a customer inquiry about order status and delivery

0:00
1:35

Technical Support

AI troubleshoots a technical issue and provides step-by-step guidance

0:00
1:50

Every conversation is transcribed, analyzed, and synced to your support system

Your team gets complete visibility into every customer interaction

Perfect for Every Customer Care Scenario

AI handles the most common customer requests automatically

Order Status

Customers can check order status, tracking info, and delivery estimates instantly

Returns & Refunds

AI guides customers through return process and initiates refunds automatically

FAQs & How-To

Answer common questions about products, services, and account management

Account Management

Help customers update account info, reset passwords, and manage subscriptions

Appointment Booking

Schedule, reschedule, and cancel appointments with calendar integration

Complaint Handling

Listen empathetically, log complaints, and escalate urgent issues to managers

The AI Customer Care solution perfect for every industry

Spoki Voice adapts to the specific needs of your business

Retail
E-commerce
Healthcare
Education
Hospitality
Travel
Tourism
Restaurant
Automotive
Finance
Beauty
Services

Quick no-code setup and fast integration with your software

Get started in minutes without technical skills

Quick setup in a few clicks

Configure your AI agent in less than 5 minutes. No technical skills required, intuitive drag-and-drop interface.

  • Zero code required
  • Ready-to-use templates
  • Step-by-step guide

Native & Custom CRM Integration

Connect Spoki Voice to your existing tools. Native support for major CRMs and custom integration options via API.

  • Salesforce, HubSpot, Zendesk
  • Documented RESTful APIs
  • Real-time webhooks

Integrate WhatsApp and SMS with Voice

Everything in one platform for a seamless customer experience

Learn more

How to set up your AI Agent

Listen to real voice message examples

Write your Prompt

Choose your first message

Define the initial greeting message that the voice agent will say when starting a call with a customer.

The system prompt is used to determine the agent's personality and the context of the conversation.

Generate with AI

Everything you need to know about Spoki Voice

Can AI really handle angry customers?

Yes! Spoki Voice AI is trained to detect frustration and respond with empathy. It can de-escalate situations and knows when to transfer to a human agent for complex emotional issues.

How does it integrate with our existing ticketing system?

Spoki Voice integrates with major platforms like Zendesk, Freshdesk, Intercom, and Salesforce Service Cloud. Every conversation is automatically logged as a ticket with full transcription and resolution notes.

What happens if AI cannot resolve the issue?

The AI seamlessly transfers the customer to a human agent with full context. The agent receives a summary of the conversation, customer info, and issue details so they can continue without asking the customer to repeat themselves.

Does the AI learn from interactions over time?

Absolutely! Spoki Voice continuously learns from every interaction, improving its responses and understanding of your specific products, services, and customer needs. You can also train it with your own knowledge base and FAQs.

Ready to Transform Customer Care?

Start automating customer support in minutes. No credit card required.

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