Intelligent Customer Care24/7 Available
Resolve 70% of customer requests automatically with AI that understands, empathizes, and acts. Available 24/7 without variable costs.
Prova Gratis un Agente Spoki Voice
Compila il modulo. La nostra AI ti richiamerà entro 5 minuti per qualificare la richiesta.
How Spoki Voice Handles Customer Care
Fully automated customer support in 4 simple steps
Customer Contacts
Customer calls or messages with a question or issue
AI Understands
Natural language AI analyzes the request and identifies the issue
Resolves or Routes
AI provides solution or escalates to human agent if needed
Logs & Learns
Every interaction is logged and AI improves over time
The Transformation is Real
See what changes when you automate customer care
Without Spoki Voice
- Long wait times for customers
- High support team costs
- Limited availability (9-5 only)
- Inconsistent service quality
- Frustrated customers and agents
With Spoki Voice
- Instant response, zero wait time
- 70% cost reduction on support
- 24/7/365 availability
- Consistent, empathetic responses
- 90% customer satisfaction
Oltre 5.000 aziende si affidano a Spoki
Spoki è leader del conversational marketing con WhatsApp, SMS e Voice
Hear AI Customer Care in Action
Real conversations where Spoki Voice resolves customer issues
Customer Support Call
AI handles a customer inquiry about order status and delivery
Technical Support
AI troubleshoots a technical issue and provides step-by-step guidance
Every conversation is transcribed, analyzed, and synced to your support system
Your team gets complete visibility into every customer interaction
Perfect for Every Customer Care Scenario
AI handles the most common customer requests automatically
Order Status
Customers can check order status, tracking info, and delivery estimates instantly
Returns & Refunds
AI guides customers through return process and initiates refunds automatically
FAQs & How-To
Answer common questions about products, services, and account management
Account Management
Help customers update account info, reset passwords, and manage subscriptions
Appointment Booking
Schedule, reschedule, and cancel appointments with calendar integration
Complaint Handling
Listen empathetically, log complaints, and escalate urgent issues to managers
La soluzione di Customer Care con AI perfetta per ogni settore
Spoki Voice si adatta alle esigenze specifiche del tuo business
Setup rapido no-code e Integrazione veloce con i tuoi software
Parti in pochi minuti senza competenze tecniche
Setup rapido in pochi clic
Configura il tuo agente AI in meno di 5 minuti. Nessuna competenza tecnica richiesta, interfaccia drag-and-drop intuitiva.
- Zero codice richiesto
- Template pronti all'uso
- Guida passo-passo
Integrazione CRM Nativa & Custom
Connetti Spoki Voice ai tuoi strumenti esistenti. Supporto nativo per i principali CRM e possibilità di integrazioni custom via API.
- Salesforce, HubSpot, Zendesk
- API RESTful documentate
- Webhook in tempo reale
Integra WhatsApp ed SMS con Voice
Tutto in un'unica piattaforma per una customer experience seamless
How to set up your AI Agent
Configure your voice agent in a few simple steps
Write your Prompt
Choose your first message
Define the initial greeting message that the voice agent will say when starting a call with a customer.
The system prompt is used to determine the agent's personality and the context of the conversation.
Frequently Asked Questions
Can AI really handle angry customers?
How does it integrate with our existing ticketing system?
What happens if AI cannot resolve the issue?
Does the AI learn from interactions over time?
Ready to Transform Customer Care?
Start automating customer support in minutes. No credit card required.
✓ No credit card required ✓ 5-minute setup ✓ Cancel anytime