Spoki AI
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Spoki Business
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How Spoki AI Transforms Your WhatsApp Communication
Spoki integrates artificial intelligence directly into your WhatsApp Business workflows, automating repetitive tasks and delivering personalized experiences at scale. Our AI engine learns from your business context to provide accurate, on-brand responses in real time.
Connect Your Knowledge Base
Upload documents, FAQs, product catalogs, and website content. The AI trains on your specific business knowledge, pricing, and policies to deliver precise answers that reflect your brand voice.
Automate Conversations
AI agents handle customer inquiries 24/7 — from product questions and order tracking to appointment booking and lead qualification. Complex requests are seamlessly escalated to human operators with full conversation context.
Measure and Optimize
Track AI resolution rates, customer satisfaction scores, and conversion metrics. Sentiment analysis helps you understand customer intent, while message summaries give operators instant context when they take over conversations.