Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.
With Spoki, you can:
• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows
• Manage customer support: Multi-operator team management with ticketing system and conversation routing
• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp
• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates
• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7
• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools
Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.
The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:
WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support
WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels
We have different plans suitable for various needs. Visit the Pricing page for updated details.
Yes, Spoki usually offers a trial period or a free plan to test the platform.
Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.
Native Integrations:
• E-commerce: Shopify, WooCommerce, PrestaShop, Magento
• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign
• Marketing: Mailchimp, Google Sheets
• Payment: Stripe, PayPal
• Support: Zendesk
Via Zapier/Make:
Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API
Webhooks & API:
Full REST API for developers to build custom integrations.
Receive 5 euro free credit now!
Traditional CRMs were built for data. Spoki is built for conversations powered by AI and designed to turn WhatsApp interactions into business growth.
Start for freeTrusted by 5,000+ businesses
Conversations reveal intent, emotions, and timing. With CEM, every WhatsApp message becomes an opportunity understood by AI and connected across your entire customer journey.
See case studiesSpoki analyzes conversational signals like sentiment, purchase readiness and context, helping your business act at the perfect moment.
WhatsApp Business API automation powered by AI. Handle chatbot responses, automated messages, mass messaging, and conversational marketing—all automatically.
ROI & IMPACT
For every euro invested in Spoki, our customers generate 23€ in revenue. Real data from real businesses.
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Understand customers, automate workflows, and measure success—all in one place.
Hi, I ordered a dress 3 days ago (order #12847) and it still hasn't arrived. I need it urgently for tomorrow's event! 😰
2:34 PM
I understand the urgency—checking order #12847 now…
2:34 PM
Update: it's out for delivery and scheduled to arrive today by 6 PM.
2:35 PM
AI Agents
& Semantic Intelligence
AI that understands context, not just keywords and turns conversations into insights and actions
AI AgentSemantic intelligence turns conversations into insights and actions
200+ INTEGRATIONS
Plug Spoki into the tools you already use. Automate workflows across your entire tech stack.
MULTICHANNEL PLATFORM
Manage WhatsApp, Voice, SMS, Email and more—unified in one inbox.
VIDEO RESOURCES
Watch tutorials, strategies, and real use cases to get the most out of Spoki.
Subscribe on YouTubeREAL RESULTS
Discover how leading brands use Spoki to turn WhatsApp and multichannel conversations into measurable growth.
A Veterinary Telemedicine Case Study About UVEMA UVEMA is the leading veterinary telemedicine platform in Spain, operating 24/7, 365 days a year. The company works with a B2B2C model, partnering with: Their mission is clear:Guarantee high-quality care continuity, regardless of time, channel, or demand volume. In veterinary healthcare, responsiveness isn’t optional. It’s part of the […]
About I.C.O.N. I.C.O.N. D2 is a leading Spanish beauty and personal care eCommerce, specialized in professional haircare products (ICON) and 100% natural skincare brands such as Sublime Oils. With a strong digital-first approach, I.C.O.N. combines expert online advice with a multichannel marketing strategy to deliver a premium customer experience across Spain and the Balearic Islands. […]
Reental is the leading platform for the tokenization of real estate projects, combining the solidity of real assets with the liquidity and accessibility of blockchain. Since 2021, it has tokenized more than 100 projects worth over 80 million dollars across 4 continents, establishing itself as a European leader in assets under management and a pioneer […]
Complete WhatsApp CRM software with automated replies, scheduled messages (mensajes programados), SMS marketing, and Voice AI—all in one platform.
INSIGHTS & RESOURCES
Guides, tutorials, and strategies for every stage of your WhatsApp journey.
500+ articles across 40+ categories
Explore All ResourcesClick on any AI model to ask what they know about Spoki
AI Agent
![How to create a chatbot in Whatsapp
[with no coding skills]](/_next/image?url=https%3A%2F%2Fimg.youtube.com%2Fvi%2FETZefUcazOA%2Fmaxresdefault.jpg&w=2048&q=75)
