How does the WhatsApp Business API work?

The **WhatsApp Business App** and the **WhatsApp Business API** (used by Spoki) are two completely different solutions designed for different business needs:\n\n**WhatsApp Business App:**\n• Designed for small businesses and sole proprietors\n• Manual message management\n• Limited to 5 devices simultaneously\n• Maximum 256 contacts per broadcast\n• No automation capabilities\n• Free but with significant limitations\n• No CRM or integration support\n\n**WhatsApp Business API (Spoki):**\n• Designed for medium to large businesses\n• **Unlimited operators**: Your entire team can manage conversations simultaneously\n• **Unlimited broadcasts**: Send messages to thousands of contacts\n• **Advanced automation**: Chatbots, automatic responses, intelligent workflows\n• **CRM integration**: Connect with your existing tools (HubSpot, Salesforce, etc.)\n• **Analytics & reporting**: Detailed statistics on your communications\n• **No ban risk**: Official API approved by Meta for bulk messaging\n• **Cloud-based**: No need to keep a phone connected\n• **Multi-channel**: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

We have different plans suitable for various needs. Visit the Pricing page for updated details.

Is there a free trial?

Yes, Spoki usually offers a trial period or a free plan to test the platform.

Can I integrate Spoki with other tools?

Spoki integrates with **thousands of platforms** through native integrations, Zapier, Make (Integromat), and Webhooks.\n\n**Native Integrations:**\n\n• **E-commerce**: Shopify, WooCommerce, PrestaShop, Magento\n\n• **CRM**: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign\n\n• **Marketing**: Mailchimp, Google Sheets\n\n• **Payment**: Stripe, PayPal\n\n• **Support**: Zendesk\n\n**Via Zapier/Make:**\n\nConnect to **4,000+ platforms** including:\n• Google Workspace (Sheets, Calendar, Drive)\n• Microsoft Office 365\n• Slack, Trello, Asana\n• WordPress, Webflow\n• Custom apps via API\n\n**Webhooks & API:**\n\nFull REST API for developers to build custom integrations.

Integrate WhatsApp with HubSpot for CRM and Marketing Automations

Q: What is Spoki?

**Spoki** is a comprehensive **WhatsApp Business API platform** that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.\n\nWith Spoki, you can:\n\n• **Automate communications**: Send automated messages, create chatbots, and set up intelligent workflows\n\n• **Manage customer support**: Multi-operator team management with ticketing system and conversation routing\n\n• **Increase sales**: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp\n\n• **Marketing campaigns**: Send bulk messages to thousands of contacts with personalized templates\n\n• **AI-powered features**: Leverage artificial intelligence to automate responses and qualify leads 24/7\n\n• **Integrate with your tools**: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools\n\nSpoki is an **official Meta Tech Partner**, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

The integration between HubSpot, a leading customer relationship management (CRM) platform, and Spoki, leads to a revolution in the way companies can manage communications and interactions with customers. This powerful synergy combines HubSpot's numerous marketing and sales tools with Spoki's immediacy, personalization, and ability to transform communications with its customers. Let's examine in detail the operational advantages of this integration.

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HubSpot + WhatsApp

Seamless CRM integration for automated communications

Why HubSpot + Spoki works like magic

Transform your CRM and marketing with seamless WhatsApp integration.

1. Communication Process Automation

The integration of HubSpot and Spoki enables bidirectional data synchronization between the two platforms. This means that every contact or interaction update in HubSpot is automatically reflected in Spoki and vice versa. Using the HubSpot and Spoki APIs, activities such as updating customer profiles and sending personalized messages based on their recent actions or their stage in the sales funnel can be automated.

2. Dynamic Customer Management

Using data from HubSpot, such as purchasing behavior, interaction history, and personal preferences, companies can use Spoki to send highly personalized messages. The integration allows you to use this information to segment customers and target communications more effectively, improving conversions and customer loyalty.

3. Operational Efficiency

Spoki can be configured to automatically answer customer questions based on the information available in HubSpot. This integrated system can also manage support tickets, ensuring that customer requests are promptly directed to the right personnel within the organization, improving response times and customer support efficiency.

What this integration does

The HubSpot-Spoki integration radically transforms companies' communication capabilities, leading to greater automation, personalization, and effectiveness in customer interactions. Companies of all sizes can benefit from this technological synergy to optimize their marketing and sales operations, thereby improving both internal efficiency and customer satisfaction.

How it works

Connect

Link your HubSpot account to Spoki in the integrations settings.

Configure

Set up automation rules for contact sync, workflows, and customer communications.

Automate

Enable automated WhatsApp messages based on HubSpot contact properties and workflows.

Integration Flow

HubSpot Event

Contact Update

Spoki Automation

Sync & Send

Customer

Receives Message

4. Security and Compliance

The integration between HubSpot and Spoki ensures that all data exchanged is protected through robust security protocols and GDPR compliance. Both platforms adopt advanced security measures to protect customer information and ensure compliance with global regulations.

Configuration | Integrate Spoki and WhatsApp with Hubspot

By integrating Spoki with HubSpot, you can use WhatsApp in your Marketing Automation strategy, sending scheduled notifications to your customers.

Create a new Workflow or select an existing one;
Add a new action;
Select "Send a webhook".
Set the Method value to "POST" and enter the link previously copied from Spoki in "Webhook URL";
Click on "Save".

Ready to power up your WhatsApp?

Get started with Spoki today and connect HubSpot in minutes. No credit card required.

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Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.