Core Features

Deals Management

Track and manage sales opportunities from WhatsApp conversations

Turn WhatsApp conversations into sales opportunities. Create deals, track pipeline stages, set values, and close more sales - all within your WhatsApp workflow.

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Sales Pipeline

Lead
45
Qualified
28
Proposal
12
Won
8

Acme Corp — Enterprise plan

Proposal

€12,500
Pipeline: €84k
3 deals closing this week
Win rate: 32%

Key Benefits

Visual Pipeline

Drag-and-drop deals through customizable sales stages

Conversation Context

Every deal links to the full WhatsApp conversation history

Revenue Tracking

Monitor deal values, win rates, and sales forecasts

How It Works

1

Create Deal Stages

Customize your pipeline stages to match your sales process

2

Convert Conversations

Create deals from any WhatsApp conversation with one click

3

Track to Close

Move deals through stages and track your wins

Related Features

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Frequently Asked Questions

How many features does Spoki offer?

Spoki includes 50+ features across marketing automation, customer support, sales enablement, and AI. Key capabilities include bulk messaging, chatbot builder, drag-and-drop flow builder, team inbox, abandoned cart recovery, payment collection, and AI agents — all accessible from a single dashboard.

Do I need technical skills to use Spoki?

No. Spoki is designed for marketing and support teams with zero coding skills. The visual flow builder uses drag-and-drop logic, templates are pre-built, and integrations connect in a few clicks via Zapier or Make. Developers can use the REST API and webhooks for custom setups.

Which AI features are included?

Spoki includes AI-powered chatbots for 24/7 customer support, automatic lead qualification, smart reply suggestions, sentiment analysis, and AI agents that can handle complex multi-turn conversations. AI features are available on Service and Marketing plans.

Can I automate WhatsApp messages with Spoki?

Yes. Spoki's automation engine lets you create unlimited workflows triggered by events like form submissions, cart abandonment, payment confirmations, or scheduled times. Each workflow can include conditional logic, delays, A/B tests, and multi-channel actions across WhatsApp, SMS, and email.

What reporting and analytics does Spoki provide?

Spoki provides real-time dashboards tracking message delivery rates, open rates (typically 98%), click-through rates, conversion rates, and ROI per campaign. You can segment data by channel, campaign, operator, and time period. Advanced analytics are available on the Marketing plan.

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