The full Spoki platform
Conversational marketing, conversational CRM, conversational commerce and AI agents on the official WhatsApp Business API — no feature is held back for the Spanish market.
Corporate
Spoki Conecta SL is the Spanish company, wholly owned (100%) by NextAI Srl, that operates Spoki in the Spanish market. Registered in Valencia under tax ID B26842732, it gives Spanish businesses the same WhatsApp-first Customer Experience Management platform — conversational marketing, CRM, commerce and AI agents — with commercial, onboarding and support teams working locally and in Spanish.
Spoki Conecta SL is the entity through which the Spoki group operates in Spain. It was set up after the €5.5 million Series A round closed in January 2025, which funded the expansion of Spoki beyond Italy. It started operating on 15 March 2026 and is entered in the Registro Mercantil de Valencia, with its registered office in Valencia.
It is not a reseller and not a localized fork: it is a subsidiary wholly owned by NextAI Srl, the Italian company that builds Spoki. Spanish customers get the same platform, the same infrastructure and the same product roadmap as every other market — the difference is a local counterpart for contracts, onboarding, support and partnerships.
That structure is deliberate. A conversational platform touches customer data, invoicing and commercial terms, all of which are easier to handle for a Spanish business when the counterpart is a Spanish company operating under Spanish and EU law.
The registered details of the entity that contracts with customers in the Spanish market.
The full Spoki platform, delivered locally to Spanish businesses.
Conversational marketing, conversational CRM, conversational commerce and AI agents on the official WhatsApp Business API — no feature is held back for the Spanish market.
WhatsApp Business API account setup, number and template verification, migration of existing flows and technical configuration, guided by a Spanish-speaking team.
Assistance in Spanish across the whole lifecycle, from the first campaign to the optimisation of conversion and cart-recovery flows.
WhatsApp, Spoki Voice, Email, SMS and RCS in a single inbox, with one 360° customer profile shared across channels.
Native connectors for Shopify, WooCommerce, PrestaShop, Magento, HubSpot and Salesforce, plus Zapier, Make, n8n and a public REST API.
Programmes for Spanish agencies, resellers and consultants that want to build conversational services on top of Spoki for their own clients.
Two legal entities, one platform and one product roadmap.
Limited liability company (Srl) — Italy
Limited liability company (Sociedad Limitada) — Spain
Consolidated figures for the Spoki platform across every market the group operates in.
Spoki Conecta SL is a Spanish company, wholly owned (100%) by NextAI Srl, that operates Spoki in the Spanish market. It handles commercial relations, onboarding, support and partnerships for Spanish businesses using the platform.
NextAI Srl owns 100% of Spoki Conecta SL. NextAI Srl is the Italian software company, founded in 2021 and headquartered in San Vito dei Normanni (BR), that develops and operates the Spoki platform.
No. It is exactly the same platform, the same infrastructure and the same product roadmap as in every other market. What is local is the commercial counterpart: contracts, invoicing, onboarding and support in Spanish.
With Spoki Conecta SL. Businesses in other markets contract with NextAI Srl. Both entities deliver the same platform under the same terms of service and the same GDPR data-processing framework.
The NIF of Spoki Conecta SL is B26842732. The company is entered in the Registro Mercantil de Valencia under Hoja V-232997, with European identifier EUID ES46030.000966131 and its registered office at Avda. Amat Granell Mesado 75, 5 M, 46013 Valencia, Spain.
Inside the European Union. Spoki is GDPR compliant and accesses WhatsApp exclusively through the official WhatsApp Business API (Meta Cloud) as an Official Meta Tech Partner.
Everything else you may want to verify about the group and the product.
Book a demo with our team, or get in touch if you have a question about contracts, invoicing or compliance in Spain.
Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.
With Spoki, you can:
• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows
• Manage customer support: Multi-operator team management with ticketing system and conversation routing
• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp
• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates
• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7
• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools
Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.
The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:
WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support
WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels
Spoki offers three pricing tiers: a Free plan at €0/month for basic WhatsApp support and live chat, a Service plan starting at €19/month with AI-powered customer support and unlimited automations, and a Marketing plan starting at €49/month with bulk campaigns and advanced analytics. All plans include unlimited operators at no extra cost. WhatsApp conversation fees are charged separately by Meta based on usage volume.
Yes, Spoki offers a permanent Free plan at €0/month that includes live chat with unlimited operators, basic automations, and a ticketing system. This allows businesses to test core WhatsApp Business API features before upgrading. Paid plans start at €19/month for the Service tier and €49/month for the Marketing tier, with no long-term contracts required.
Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.
Native Integrations:
• E-commerce: Shopify, WooCommerce, PrestaShop, Magento
• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign
• Marketing: Mailchimp, Google Sheets
• Payment: Stripe, PayPal
• Support: Zendesk
Via Zapier/Make:
Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API
Webhooks & API:
Full REST API for developers to build custom integrations.
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