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Gets smarter

AI Voice Agent That Learns From Every Conversation

Spoki Voice improves over time — learning from real conversations, recurring questions, objections, and customer behavior, so it gets more accurate the more calls it handles.

Spoki Voice AI Autolearning

The Challenge

Most voice bots are static: they're configured once and stay exactly the same until someone manually updates them, even as customer questions, objections, and needs evolve. That gap between what the bot knows and what customers actually ask keeps growing.

How It Works

Every call becomes learning data
Spoki Voice captures patterns from real conversations — new questions, objections, phrasing — automatically.
The AI identifies recurring patterns
Common questions and objections that keep coming up are surfaced, even ones nobody explicitly programmed for.
Responses improve automatically
Spoki Voice refines its answers and handling based on what's actually working across real conversations.
Your team stays in control
Suggested improvements and new patterns are surfaced for review, so learning stays accurate and on-brand.

Example Call

Spoki Voice

Gets smarter

Does this also work with our existing booking system?
Great question — let me check that for you.

Business Impact

Continuous
Learning from real conversations
Auto
New patterns and objections surfaced
+
Accuracy improves over time
0
Manual retraining required to start

Customization Options

Adapt learning to how your business evolves:

  • Learning scope (questions, objections, intents)
  • Review and approval workflow for new patterns
  • Knowledge base auto-suggestions
  • Behavior and phrasing refinement rules
  • Multi-language support
  • Sync with your CRM and knowledge base

Try Spoki Voice for free

Discover how voice AI can transform your customer conversations.

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Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

Manage customer support: Multi-operator team management with ticketing system and conversation routing

Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

Spoki offers three pricing tiers: a Free plan at €0/month for basic WhatsApp support and live chat, a Service plan starting at €19/month with AI-powered customer support and unlimited automations, and a Marketing plan starting at €49/month with bulk campaigns and advanced analytics. All plans include unlimited operators at no extra cost. WhatsApp conversation fees are charged separately by Meta based on usage volume.

Is there a free trial?

Yes, Spoki offers a permanent Free plan at €0/month that includes live chat with unlimited operators, basic automations, and a ticketing system. This allows businesses to test core WhatsApp Business API features before upgrading. Paid plans start at €19/month for the Service tier and €49/month for the Marketing tier, with no long-term contracts required.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

E-commerce: Shopify, WooCommerce, PrestaShop, Magento

CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

Marketing: Mailchimp, Google Sheets

Payment: Stripe, PayPal

Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.