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Never miss a lead

AI Voice Agent for Real Estate — Property Inquiries & Viewing Bookings by Phone

Answer every listing inquiry the moment it comes in, qualify the buyer or renter, and book viewings automatically — even outside office hours.

Spoki Voice for Real Estate

The Challenge

Property inquiries often come in evenings and weekends, exactly when agents are unavailable. A missed call on a hot listing frequently means the lead calls the next agency instead — and by the time you call back, the property may already be off the market.

How It Works

Inquiry comes in by phone
Spoki Voice answers instantly for every listing, any time of day.
Qualifies the lead
Budget, timeline, and must-haves are captured in a natural conversation, not a form.
Books a viewing automatically
Available slots are checked against the agent's calendar and confirmed on the call.
Agent gets a ready-to-close lead
Your team receives a qualified lead with a scheduled viewing and full conversation summary.

Example

Spoki Voice

Never miss a lead

Hi, I saw the 2-bedroom apartment on Elm Street online — is it still available?
Yes, it's still available. Can I ask your budget range and when you're looking to move?
Around €1,400 a month, and ideally within a month.
That works well for this listing. I can book you a viewing — would Saturday at 10am work?

Business Impact

0
Listing inquiries missed
24/7
Availability for evening and weekend calls
3x
More viewings booked per listing
<1 min
Time to qualify and book a lead

Customization Options

Adapt Spoki Voice to how your agency works:

  • Per-listing qualification questions
  • Agent calendar and viewing slot sync
  • Routing by property type or agent
  • Lead scoring rules
  • Multi-language support
  • Sync with your CRM and listing platform

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Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

Manage customer support: Multi-operator team management with ticketing system and conversation routing

Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

Spoki offers three pricing tiers: a Free plan at €0/month for basic WhatsApp support and live chat, a Service plan starting at €19/month with AI-powered customer support and unlimited automations, and a Marketing plan starting at €49/month with bulk campaigns and advanced analytics. All plans include unlimited operators at no extra cost. WhatsApp conversation fees are charged separately by Meta based on usage volume.

Is there a free trial?

Yes, Spoki offers a permanent Free plan at €0/month that includes live chat with unlimited operators, basic automations, and a ticketing system. This allows businesses to test core WhatsApp Business API features before upgrading. Paid plans start at €19/month for the Service tier and €49/month for the Marketing tier, with no long-term contracts required.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

E-commerce: Shopify, WooCommerce, PrestaShop, Magento

CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

Marketing: Mailchimp, Google Sheets

Payment: Stripe, PayPal

Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.