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Fill every slot

AI Voice Agent for Salons & Spas — Appointment Booking by Phone

Book, reschedule, and confirm salon or spa appointments by phone automatically — so no chair or treatment room sits empty because a call went unanswered.

Spoki Voice for Beauty & Wellness

The Challenge

Stylists and therapists can't answer the phone mid-appointment, so calls go to voicemail and often never get returned in time. Every unbooked slot is lost revenue that can't be recovered once the day is over.

How It Works

Client calls to book
Spoki Voice answers instantly, even while every stylist or therapist is with a client.
Checks real-time availability
Spoki Voice looks at staff schedules and service duration to find a slot that fits.
Books and confirms
The appointment is booked directly into your calendar with a confirmation sent to the client.
Reduces no-shows automatically
Spoki Voice can also call to confirm or reschedule appointments ahead of time.

Example

Spoki Voice

Fill every slot

Hi, I'd like to book a haircut and color for this Saturday.
I have 11am or 2pm available on Saturday with Elena — which works better?
2pm, please.
Booked for 2pm Saturday with Elena. You'll get a reminder the day before.

Business Impact

0
Booking calls missed during appointments
-30%
No-shows with automatic confirmations
24/7
Booking availability
<20s
Average time to confirm a slot

Customization Options

Adapt Spoki Voice to how your salon or spa runs:

  • Staff schedules and service duration rules
  • Booking calendar integration
  • Automatic confirmation and reminder calls
  • Cancellation and rebooking policies
  • Multi-language support
  • Sync with your salon management software

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Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

Spoki offers three pricing tiers: a Free plan at €0/month for basic WhatsApp support and live chat, a Service plan starting at €19/month with AI-powered customer support and unlimited automations, and a Marketing plan starting at €49/month with bulk campaigns and advanced analytics. All plans include unlimited operators at no extra cost. WhatsApp conversation fees are charged separately by Meta based on usage volume.

Is there a free trial?

Yes, Spoki offers a permanent Free plan at €0/month that includes live chat with unlimited operators, basic automations, and a ticketing system. This allows businesses to test core WhatsApp Business API features before upgrading. Paid plans start at €19/month for the Service tier and €49/month for the Marketing tier, with no long-term contracts required.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

• E-commerce: Shopify, WooCommerce, PrestaShop, Magento

• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

• Marketing: Mailchimp, Google Sheets

• Payment: Stripe, PayPal

• Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

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