How many integrations does Spoki support?

Spoki supports 100+ native integrations plus 4,000+ connections via Zapier and Make. Native integrations include Shopify, WooCommerce, HubSpot, Salesforce, Mailchimp, Google Sheets, Stripe, PayPal, and many more. Custom integrations are possible via REST API and webhooks.

How long does it take to set up an integration?

Most native integrations connect in under 5 minutes using OAuth or API key authentication. Zapier and Make integrations typically take 10-15 minutes. Custom API integrations may take longer depending on complexity, and Spoki provides developer documentation and support.

Can I build custom integrations with Spoki?

Yes. Spoki provides a full REST API, webhook support, and detailed developer documentation. You can trigger WhatsApp messages from any system, sync contacts bidirectionally, and build custom workflows. API access is available on all paid plans.

Does Spoki integrate with my e-commerce platform?

Spoki natively integrates with Shopify, WooCommerce, PrestaShop, Magento, and BigCommerce. These integrations enable abandoned cart recovery, order confirmations, shipping updates, and product catalog sync directly on WhatsApp.

Integrate WhatsApp with Sendcloud for Enhanced Shipping Communication

The integration between Sendcloud and WhatsApp via Spoki transforms your shipping communication. Send real-time tracking updates, delivery notifications, and handle customer inquiries directly through WhatsApp for an exceptional post-purchase experience.

Sendcloud's multi-carrier shipping platform combined with Spoki's WhatsApp automation creates a seamless shipping communication experience that reduces support tickets and increases customer satisfaction.

1. Real-Time Tracking Updates

Keep customers informed with automatic WhatsApp notifications at every shipping milestone. From label creation to delivery, customers always know where their package is.

2. Delivery Notifications

Reduce failed deliveries with proactive WhatsApp notifications. Alert customers when their package is arriving, allow them to provide delivery instructions, or offer alternative delivery options.

Estimated delivery time alerts
Day-of delivery notifications
Delivery instruction collection
Alternative delivery point options
Signature requirement reminders

3. Delivery Issue Resolution

Handle shipping issues proactively through WhatsApp. Automatically notify customers about delays, failed deliveries, or address issues and provide solutions before they contact support.

4. Returns Management

Simplify the returns process with WhatsApp communication. Send return labels, provide drop-off instructions, and keep customers updated throughout the return journey.

5. Shipping Support

Provide instant shipping support through WhatsApp. Customers can check order status, report issues, and get help without waiting for email responses or phone queues.