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Enroll by phone

AI Voice Agent for Schools & Course Providers — Enrollment & Course Info by Phone

Answer course questions, guide prospective students through enrollment, and confirm class schedules by phone — during and after office hours.

Spoki Voice for Education

The Challenge

Enrollment inquiries often peak right before admissions deadlines, exactly when staff are overloaded with paperwork. A prospective student who can't get a quick answer about a course or fee often enrolls somewhere else instead of waiting for a callback.

How It Works

Prospective student calls
Spoki Voice answers instantly with information on courses, fees, and schedules.
Understands the inquiry
Spoki Voice matches the caller's goals to the right program or course automatically.
Guides through enrollment
Next steps, required documents, and deadlines are explained clearly on the call.
Complex cases reach staff
Financial aid questions or special cases are handed off to admissions with full context.

Example

Spoki Voice

Enroll by phone

Hi, I'm interested in the evening Spanish course — when does it start?
The next evening Spanish course starts on the 14th and runs twice a week. Would you like me to send enrollment details?
Yes, please, to my email.
Sent! You'll also find the fee and schedule there. Anything else I can help with?

Business Impact

24/7
Enrollment inquiry coverage
60%
Course questions resolved without staff
0
Inquiries lost during deadline rushes
<20s
Average time to answer a course question

Customization Options

Adapt Spoki Voice to your programs and admissions process:

  • Course catalog and schedule sync
  • Enrollment steps and required documents
  • Deadline and application reminders
  • Routing to financial aid or admissions staff
  • Multi-language support
  • Sync with your student information system

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Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

Spoki offers three pricing tiers: a Free plan at €0/month for basic WhatsApp support and live chat, a Service plan starting at €19/month with AI-powered customer support and unlimited automations, and a Marketing plan starting at €49/month with bulk campaigns and advanced analytics. All plans include unlimited operators at no extra cost. WhatsApp conversation fees are charged separately by Meta based on usage volume.

Is there a free trial?

Yes, Spoki offers a permanent Free plan at €0/month that includes live chat with unlimited operators, basic automations, and a ticketing system. This allows businesses to test core WhatsApp Business API features before upgrading. Paid plans start at €19/month for the Service tier and €49/month for the Marketing tier, with no long-term contracts required.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

• E-commerce: Shopify, WooCommerce, PrestaShop, Magento

• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

• Marketing: Mailchimp, Google Sheets

• Payment: Stripe, PayPal

• Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

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