Brand Guidelines

Everything you need to represent Spoki consistently.

Self-tape

A practical guide for influencers and contributors recording clips we use in Spoki social. Keep framing, audio and delivery consistent so we can add branding and animations.

For Spoki social

Record clean clips we can edit into Spoki content

Half-body, clear audio, eyes to camera. You film the take — we handle logos, motion and the final cut.

Vertical · 9:16Half-bodyMic audio
HeadroomSide spaceHalf-bodyNo legs if seated

Leave room for animations

Centre yourself and keep clear space at the top and sides. We use that margin for logos, titles and motion graphics.

01

Camera

Framing

Do

  • Use a half-body shot with your head fully in frame.
  • Centre yourself and leave clear space at the sides and top for animations.
  • If you are seated, frame from mid-torso up — do not include your legs.

Don’t

  • Don’t crop the top of your head.
  • Don’t sit full-body in frame or leave no margin around you.
  • Don’t hug the edges of the frame — we need room to add graphics.
02

Set

Background

Do

  • Use a clean, uncluttered background: solid wall, soft blur or a simple home/office setting.
  • Prefer natural light from the side for a soft, flattering look.

Don’t

  • Don’t film against busy patterns, competing logos or strong brand colours that clash with Spoki green.
  • Don’t use Spoki green as your backdrop — it fights the brand overlays we add later.
03

Wardrobe

Outfit

Do

  • Wear a simple, solid outfit. Neutrals work best — white, grey, navy, beige, soft black.
  • Cool and warm neutrals are both fine as long as the colour is calm and solid.

Don’t

  • Don’t wear bright Spoki green, neon tones, busy prints or large logos.
  • Don’t choose highly saturated warm reds that compete with CTAs and brand graphics.
04

Performance

Eye contact & audio

Do

  • Keep eye contact with the camera for the whole take.
  • Record with a microphone. If you hold it, keep it close at all times so the level stays consistent.

Don’t

  • Don’t look away for long stretches — if eye contact drops, we may apply an AI eye correction.
  • Don’t let the mic drift away mid-sentence; distance kills clarity.
05

What to send

Delivery

Do

  • Send only the correct takes, renamed clearly.
  • Start and end each sentence cleanly so the full line is audible with nothing cut off.

Don’t

  • Don’t send unused takes, drafts or clips with incomplete sentences.
  • Don’t leave unclear file names — we need to match each clip to the brief.

Outfit colours that work

Pick calm solids. Temperature (cool or warm) matters less than avoiding neon, Spoki green and loud prints.

Good

White
Grey
Navy
Beige
Soft black

Avoid

Spoki green
Neon
Hot red
Busy print

File naming

Use one clear name per clip so we can match it to the brief without guessing.

Name_Topic_Take01.mp4

Before you send

The clip is ready when you can tick every point.

8/8
  • Vertical 9:16, half-body, head fully in frame
  • No legs visible if seated
  • Subject centred with space at top and sides
  • Clear, uncluttered background
  • Simple solid outfit (no Spoki green / neon / big logos)
  • Eyes on camera throughout
  • Mic audio, kept close for the full take
  • Only correct clips, renamed, with clean sentence start and end

Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

Manage customer support: Multi-operator team management with ticketing system and conversation routing

Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

Spoki offers three pricing tiers: a Free plan at €0/month for basic WhatsApp support and live chat, a Service plan starting at €19/month with AI-powered customer support and unlimited automations, and a Marketing plan starting at €49/month with bulk campaigns and advanced analytics. All plans include unlimited operators at no extra cost. WhatsApp conversation fees are charged separately by Meta based on usage volume.

Is there a free trial?

Yes, Spoki offers a permanent Free plan at €0/month that includes live chat with unlimited operators, basic automations, and a ticketing system. This allows businesses to test core WhatsApp Business API features before upgrading. Paid plans start at €19/month for the Service tier and €49/month for the Marketing tier, with no long-term contracts required.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

E-commerce: Shopify, WooCommerce, PrestaShop, Magento

CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

Marketing: Mailchimp, Google Sheets

Payment: Stripe, PayPal

Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

Try Spoki for Free

I have read and accept the Terms and Conditions, the Privacy Policy, and the processing of personal data pursuant to the GDPR. *

No credit card required