Brand Guidelines

Everything you need to represent Spoki consistently.

Edition styles

Editing rules to keep a consistent rhythm and feel across all Spoki video content.

Transitions

Use subtle, tech-inspired and modern motion. Pan and swipe up, down, left or right are good references, but not a restrictive list. Avoid bouncing, shake, pop, wiggle and playful or childish motion effects.

Pan / swipe
Subtle motion
Bounce
Shake
Pop
Wiggle
Avoid playful motion

Keep motion subtle, tech and modern

These examples define the visual direction, not a closed list. Choose controlled movements that support the message and feel consistent with Spoki.

Pan / swipe
Use clean movement up, down, left or right.
Subtle motion
Keep movement smooth, controlled and purposeful.
Avoid playful motion
Avoid bouncing, shake, pop, wiggle and childish effects.

Pacing

Keep a brisk rhythm — 2–4s per shot for social, 4–8s for long-form. Cut on action to maintain energy.

Social 2–4s

2s
3s
2s
4s

Long-form 4–8s

5s
7s
8s

Cut on action

Keep a brisk rhythm

Social content needs short shots. Long-form can breathe a little more, but every cut should still feel intentional and energetic.

Social 2–4s
Quick shot changes keep attention high.
Long-form 4–8s
Slightly longer shots, still purposeful.
Cut on action
Change shot while the subject is moving to keep energy.

Color grading

Keep natural skin tones. Avoid heavy filters. Use the brand green (#16D46D) for accent graphics and lower-thirds only.

-10
Exposure
-10
Luminosity
-14
Saturation

What really works ✓

Adjust the image for white captions

Slightly reduce exposure, luminosity and saturation to calm bright footage and give white captions consistent contrast. Treat these values as a starting point and preserve natural skin tones.

Exposure
-10
Luminosity
-10
Saturation
-14

Music & sound

Choose a soft, modern, tech-inspired style that feels fluid. Keep the voice clear and primary. Avoid heavy music, techno, rock and metal.

Soft tech sound

0:000:080:16

Loudness (LUFS)

By track

Avoid heavy styles

HeavyTechnoRockMetal

Keep sound soft, modern and fluid

Choose subtle, tech-inspired music with a smooth flow. It should support the edit without competing with the voice or making the content feel heavy.

Soft tech sound
Modern, fluid and understated — voice stays primary.
Loudness (LUFS)
Depends on the song. Balance music under the voice — don’t lock a fixed LUFS target.
Subtle SFX
Add light hits on transitions and key beats only.
Avoid heavy styles
Avoid heavy music, techno, rock and metal.

Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

Manage customer support: Multi-operator team management with ticketing system and conversation routing

Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

Spoki offers three pricing tiers: a Free plan at €0/month for basic WhatsApp support and live chat, a Service plan starting at €19/month with AI-powered customer support and unlimited automations, and a Marketing plan starting at €49/month with bulk campaigns and advanced analytics. All plans include unlimited operators at no extra cost. WhatsApp conversation fees are charged separately by Meta based on usage volume.

Is there a free trial?

Yes, Spoki offers a permanent Free plan at €0/month that includes live chat with unlimited operators, basic automations, and a ticketing system. This allows businesses to test core WhatsApp Business API features before upgrading. Paid plans start at €19/month for the Service tier and €49/month for the Marketing tier, with no long-term contracts required.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

E-commerce: Shopify, WooCommerce, PrestaShop, Magento

CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

Marketing: Mailchimp, Google Sheets

Payment: Stripe, PayPal

Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

Try Spoki for Free

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