Document Delivery
Automate the delivery of documents and information via WhatsApp. Send quotes, contracts, invoices, and important files instantly to customers where they are.
The Challenge
Traditional document delivery via email has low open rates and often requires follow-up. Customers may not check email regularly, leading to delays in reviewing important documents. WhatsApp document delivery ensures instant visibility with 98%+ open rates, reducing follow-up time significantly.
How It Works on WhatsApp
Document Generated
A document is created in your system: quote, contract, invoice, or information package based on customer request or business process.
Instant WhatsApp Delivery
Spoki automatically sends the document via WhatsApp with a personalized message explaining the content and any required actions.
Easy Access
Customer receives the document directly in WhatsApp, can view it immediately, and download for their records.
Automated Follow-up
Spoki can send reminders if the document hasn't been opened or if action is required by a certain date.
Example Conversation
DocBot
Online
Business Impact
Customization Options
This use case can be adapted to your specific business needs:
- Document types and templates
- Delivery triggers and automation
- Personalized cover messages
- Follow-up reminder timing
- E-signature integration
- Document tracking and analytics
Ready to Streamline Document Delivery?
Start sending documents via WhatsApp for instant visibility and faster responses.