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Food FAQ Automation on WhatsApp
Create a flow to automate responses to common questions about menu, hours, and reservations.
The Challenge
Staff answers the same questions about hours, menu, allergens, and reservations. This time could be dedicated to guests in the room.
How It Works on WhatsApp
- Interactive Menu
- Customer selects their question category from buttons.
- Automatic Response
- Automation immediately provides the requested information.
- Deep Dive
- For specific requests, they can request human assistance.
- Conversion
- Each interaction can lead to a reservation or order.
Example Conversation
Business Impact
-70%
Manual requests
24/7
Active support
5s
Response time
+20%
Conversions
Customization Options
Adapt automation to your venue:
- Opening hours
- Menu and prices
- Allergen info
- How to reach us
- Reservations
- Takeout and delivery
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