Spoki · WhatsApp Automation
WhatsApp automation & automated messages
Turn WhatsApp into a system that runs itself: automated replies, triggered sequences and AI workflows on the official WhatsApp Business API — built no-code in Spoki.
- Instant auto-replies, welcome messages and away messages — no agent waiting.
- Triggered sequences: abandoned cart, order updates, renewals, re-engagement.
- AI workflows that read intent and act — not just keyword rules.
- 4,500+
- businesses
- 15.3M+
- messages / month
- 100+
- native integrations
- 98%
- message open rate
What is WhatsApp automation?
WhatsApp automation is the set of rules, sequences and AI agents that send and handle WhatsApp messages without a human doing it manually — from a simple auto-reply to a multi-step journey triggered by a customer action or a CRM event. On the official Business API it runs at scale and stays compliant with Meta’s template rules.
Why it matters
Manual replies don’t scale and customers expect answers in seconds. Automation captures intent the moment it happens and keeps revenue moving while your team sleeps.
- Respond in seconds, 24/7 — the window where conversions actually happen.
- Recover abandoned carts and dormant customers automatically.
- Free agents for high-value conversations instead of repetitive replies.
How Spoki implements it
Spoki gives you a visual builder plus AI agents on the official API — so automations are powerful but stay no-code and on-brand.
- Drag-and-drop flow builder for triggers, conditions and delays.
- Automated message templates pre-approved for Meta compliance.
- AI agents that answer freely, then hand over to a human when needed.
- Triggers from Shopify, WooCommerce, your CRM and 100+ integrations.
How Spoki compares
Most “automation” tools are either rigid keyword bots or developer scripts. Spoki combines no-code flows with real AI on official infrastructure.
| Vendor | Focus | Spoki edge |
|---|---|---|
| ManyChat | Messenger/Instagram-first bot flows | WhatsApp-first automation with a full CRM and broadcasts, EU data residency. |
| Twilio | Developer messaging API | No-code automation builder + AI agents — no engineering to maintain. |
| Tidio | Website chat widget + bot | Outbound WhatsApp sequences and official-BSP broadcast compliance, not just a widget. |
Frequently asked questions
How do I set up automated messages on WhatsApp?
In Spoki you build flows visually — pick a trigger (keyword, event, CRM update), add steps and AI replies, and publish. No code, and templates stay Meta-compliant.
Can I automate WhatsApp replies with AI?
Yes. Spoki’s AI agents understand intent and reply in natural language, trained on your catalog and FAQs, with human handover for complex cases.
Will automation get my number blocked?
No — Spoki runs on the official WhatsApp Business API as an official BSP, so automations follow Meta’s template and opt-in rules.
Keep exploring
Keep exploring
Go live on the official WhatsApp Business API
Spoki is an official Meta Business Solution Provider with EU data residency. See plans and start in days, not weeks.
See pricing