Spoki · WhatsApp Chatbot
WhatsApp chatbot & AI chatbot
Build a WhatsApp chatbot that actually sells and supports — no-code flows plus AI agents trained on your catalog, on the official WhatsApp Business API.
- No-code bot builder and AI agents in one — start simple, add intelligence.
- Trained on your catalog, docs and FAQs so answers are accurate, not generic.
- Seamless human handover the moment a conversation needs a person.
- 4,500+
- businesses
- 15.3M+
- messages / month
- 100+
- native integrations
- 98%
- message open rate
What is a WhatsApp chatbot?
A WhatsApp chatbot automatically holds conversations on WhatsApp — answering questions, qualifying leads, taking orders and routing to a human. A rule-based bot follows decision trees; an AI chatbot understands natural language and intent. Spoki does both, on the official Business API so it scales and stays compliant.
Why it matters
Customers ask the same questions over and over, at all hours. A chatbot answers instantly and only escalates what truly needs a human — so you convert more without growing headcount.
- Instant answers 24/7 in the channel customers already use.
- Qualifies and routes leads so agents focus on closing.
- AI replies in the customer’s language across your six markets.
How Spoki implements it
Spoki ships dedicated AI agents — Sales, Customer Service, Custom and Voice — plus a visual flow builder, all on the official API.
- Visual builder for guided flows, buttons, lists and quick replies.
- AI Sales and Customer Service agents trained on your own content.
- Human handover with full conversation context in the shared inbox.
- Catalog, payments and 100+ integrations so the bot can actually transact.
How Spoki compares
Generic chatbot builders bolt WhatsApp on as an afterthought. Spoki is WhatsApp-first with real AI and official-BSP compliance.
| Vendor | Focus | Spoki edge |
|---|---|---|
| ManyChat | Messenger/Instagram bot builder | WhatsApp-first AI agents + CRM and broadcasts, EU data residency. |
| Intercom | US support suite + AI | Purpose-built for WhatsApp commerce with lower per-conversation cost. |
| Landbot | Visual chatbot builder | AI agents trained on your catalog plus broadcasts and CRM, not just flows. |
Frequently asked questions
How do I create a WhatsApp chatbot?
In Spoki you start from a template or blank flow, add steps, buttons and AI replies, connect your catalog/CRM, and publish on the official API — no code required.
What is a WhatsApp AI chatbot?
An AI chatbot uses a language model to understand free-text questions and reply naturally. Spoki’s AI agents are trained on your catalog, documents and FAQs and hand over to a human when needed.
Can the chatbot take orders and payments?
Yes. With catalog and payment integrations the bot can recommend products, build a cart and complete checkout inside the WhatsApp conversation.
Keep exploring
Keep exploring
Go live on the official WhatsApp Business API
Spoki is an official Meta Business Solution Provider with EU data residency. See plans and start in days, not weeks.
See pricing