Spoki · WhatsApp for Business
WhatsApp for business
Everything a business needs on WhatsApp in one platform: official Business API, broadcasts, AI agents and CRM — GDPR-compliant with EU data residency.
- One platform for marketing, sales and support — not five disconnected tools.
- Official Meta BSP: real Business API, compliant templates, protected number.
- Built for Europe: EU data residency, GDPR-native, six product languages.
- 4,500+
- businesses
- 15.3M+
- messages / month
- 100+
- native integrations
- 98%
- message open rate
What does WhatsApp for business mean?
For a real business, “WhatsApp for business” means more than the free WhatsApp Business app: it means the official Business API with broadcasts, automation, a multi-agent inbox, AI and CRM — operated compliantly at scale. Spoki packages all of that into one platform so you don’t stitch together a BSP, a CRM and a bot builder.
Why it matters
Customers already message businesses on WhatsApp; the question is whether you can answer, sell and support there professionally. The free app can’t scale or stay compliant — a real platform can.
- Move beyond a single phone to a team inbox with roles and history.
- Run marketing, conversational sales and support from one customer record.
- Stay compliant with Meta’s rules and EU data protection by design.
How Spoki implements it
Spoki is the WhatsApp business platform: official BSP infrastructure plus the product layer European teams actually need.
- Broadcasts and campaigns with opt-in, segments and approved templates.
- AI Sales, Customer Service, Custom and Voice agents on your content.
- Conversational CRM with shared inbox, assignment and revenue attribution.
- 100+ native integrations across Shopify, WooCommerce, HubSpot and more.
How Spoki compares
There’s the free WhatsApp Business app, raw APIs, and all-in-one platforms. Spoki is the European all-in-one — official, compliant and complete.
| Vendor | Focus | Spoki edge |
|---|---|---|
| WhatsApp Business app | Free app for very small businesses | Official API with broadcasts, multi-agent inbox, AI and CRM — built to scale. |
| Twilio | Developer messaging API | A complete no-code platform, not just connectivity to build on. |
| WATI | WhatsApp BSP (APAC) | Deeper CRM, multichannel and EU data residency for European businesses. |
Frequently asked questions
How do I use WhatsApp for my business?
Start on the official Business API through Spoki: verify your number, set up broadcasts, automation and AI agents, and manage everything from a shared inbox and CRM — no code.
Is the free WhatsApp Business app enough?
For a one-person shop, maybe. To broadcast, automate, run multiple agents and stay compliant at scale you need the Business API and a platform like Spoki.
Is it GDPR-compliant?
Yes. Spoki operates with EU data residency and GDPR-native handling as an official Meta Business Solution Provider.
Keep exploring
Keep exploring
Go live on the official WhatsApp Business API
Spoki is an official Meta Business Solution Provider with EU data residency. See plans and start in days, not weeks.
See pricing