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Always follows up

AI Voice Follow-Up Calls

Spoki Voice follows up with leads, prospects, and customers automatically after every interaction — because the value isn't the call, it's what happens after it.

Automated Voice Follow-Up

The Challenge

Most conversations end and nothing happens next: no follow-up call, no check-in after a purchase, no re-engagement with a prospect who went quiet. Follow-ups get deprioritized because they're repetitive and time-consuming for a human team to keep up with.

How It Works

A trigger event happens
A quote is sent, a demo ends, a purchase is made, or a lead goes quiet — Spoki Voice knows when a follow-up is due.
AI places the follow-up call
At the right time, Spoki Voice calls to check in, answer lingering questions, or nudge the next step forward.
The next action is triggered
Based on the outcome, Spoki updates the CRM, books a next step, or hands off to a human — the call doesn't end with just a transcript.
Nothing goes cold
Leads and customers stay engaged automatically, without relying on a rep remembering to follow up.

Example

Spoki Voice

Always follows up

Hi, this is Spoki following up from Company — we sent a quote last week, did you have a chance to look it over?
Yes, I did — I had a question about the payment terms actually.
Happy to help. We offer monthly or annual billing, with a discount on annual. Would you like me to connect you with your account manager to finalize it?
Yes, that would be great.
Perfect, connecting you now.

Business Impact

100%
Interactions followed up
+30%
Re-engaged leads
Auto
CRM updated after every call
0
Follow-ups missed

Customization Options

Adapt follow-up timing and actions to your workflow:

  • Follow-up triggers and timing
  • Call script per follow-up type
  • Next-action automation (CRM, booking, handoff)
  • Retry rules if unanswered
  • Multi-language support
  • Sync with your CRM and workflows

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Frequently Asked Questions

What is Spoki?

Spoki is a comprehensive WhatsApp Business API platform that enables businesses to transform WhatsApp into a powerful channel for marketing, sales, and customer support.

With Spoki, you can:

• Automate communications: Send automated messages, create chatbots, and set up intelligent workflows

• Manage customer support: Multi-operator team management with ticketing system and conversation routing

• Increase sales: Recover abandoned carts, send payment requests, and manage your product catalog directly on WhatsApp

• Marketing campaigns: Send bulk messages to thousands of contacts with personalized templates

• AI-powered features: Leverage artificial intelligence to automate responses and qualify leads 24/7

• Integrate with your tools: Connect with over 4,000 platforms including CRM, e-commerce, and marketing tools

Spoki is an official Meta Tech Partner, guaranteeing reliability, security, and access to all official WhatsApp Business API features.

How does the WhatsApp Business API work?

The WhatsApp Business App and the WhatsApp Business API (used by Spoki) are two completely different solutions designed for different business needs:

WhatsApp Business App: • Designed for small businesses and sole proprietors • Manual message management • Limited to 5 devices simultaneously • Maximum 256 contacts per broadcast • No automation capabilities • Free but with significant limitations • No CRM or integration support

WhatsApp Business API (Spoki): • Designed for medium to large businesses • Unlimited operators: Your entire team can manage conversations simultaneously • Unlimited broadcasts: Send messages to thousands of contacts • Advanced automation: Chatbots, automatic responses, intelligent workflows • CRM integration: Connect with your existing tools (HubSpot, Salesforce, etc.) • Analytics & reporting: Detailed statistics on your communications • No ban risk: Official API approved by Meta for bulk messaging • Cloud-based: No need to keep a phone connected • Multi-channel: Integrate WhatsApp with SMS, Voice, and other channels

How much does a Spoki subscription cost?

Spoki offers three pricing tiers: a Free plan at €0/month for basic WhatsApp support and live chat, a Service plan starting at €19/month with AI-powered customer support and unlimited automations, and a Marketing plan starting at €49/month with bulk campaigns and advanced analytics. All plans include unlimited operators at no extra cost. WhatsApp conversation fees are charged separately by Meta based on usage volume.

Is there a free trial?

Yes, Spoki offers a permanent Free plan at €0/month that includes live chat with unlimited operators, basic automations, and a ticketing system. This allows businesses to test core WhatsApp Business API features before upgrading. Paid plans start at €19/month for the Service tier and €49/month for the Marketing tier, with no long-term contracts required.

Can I integrate Spoki with other tools?

Spoki integrates with thousands of platforms through native integrations, Zapier, Make (Integromat), and Webhooks.

Native Integrations:

• E-commerce: Shopify, WooCommerce, PrestaShop, Magento

• CRM: HubSpot, Salesforce, Pipedrive, Zoho, ActiveCampaign

• Marketing: Mailchimp, Google Sheets

• Payment: Stripe, PayPal

• Support: Zendesk

Via Zapier/Make:

Connect to 4,000+ platforms including: • Google Workspace (Sheets, Calendar, Drive) • Microsoft Office 365 • Slack, Trello, Asana • WordPress, Webflow • Custom apps via API

Webhooks & API:

Full REST API for developers to build custom integrations.

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